| Author |
Topic: Cable Modem "Locks Up" |
Tom Olson
From:
Spokane, WA
|
Posted 24 Mar 2002 5:01 pm |
|
I have broadband cable internet service. I recently purchased a "D-Link" DCM-100 cable modem to save about $10 per month on modem leasing charges. I've noticed that my service actually got better with the new modem (my leased modem was an old RCA unit).
HOWEVER, it seems like my new modem must be "reset" about twice a day. That is, sometimes, it appears as though my internet service has been interupted. However, when I power-off the modem for about 30 seconds, then power-on again for about 10 seconds, and re-connect the ether-net cable, everything works fine. Its as though my modem is locking up. (By the way, I learned this "resetting" trick from the techies at my ISP -- the manual that came with the modem says nothing about this, curiously).
Anyone else ever experience anything like this before? Could it be a malfunctioning modem, or is it caused by something else? Thanks very much for any help ahead of time  |
|
|
 |
Uwe Haegg
From:
Hilleroed, Denmark
|
Posted 25 Mar 2002 2:46 am
|
|
Try checking the modem for latest firmware
version. Sometimes it helps downloading and
installing the latest firmware in a modem, if
available from the vendor.
|
|
|
|
Tom Olson
From:
Spokane, WA
|
Posted 26 Mar 2002 9:44 am
|
|
| Thanks Uwe -- I'll look into that |
|
|
|
Steve Feldman
From:
Central MA USA
|
Posted 30 Mar 2002 6:45 am
|
|
My cablemodem service 'leases' IP addresses for periods of ~3 days at a time, after which they are automatically renewed. Check the program 'winipcfg.exe' to check your IP configuration. From the 'Start' button at lower left of the Windows screen, click on 'Run' and enter/open/execute the command 'winipcfg' and you'll see something like the following screen:
It may help you to hit 'release all' and then 'renew all' (taking note of the original settings if things go awry...). If that helps, you might have unstable IP addressing and your cablemodem provider might have some suggestions.
I had the same type of problem and this was part of the solution.
Good luck...
|
|
|
|
Tom Olson
From:
Spokane, WA
|
Posted 30 Mar 2002 7:55 am
|
|
| Steve -- thanks very much for your help and suggestions. I'll definitely give them a try. |
|
|
|
