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Topic: Peterson Wow !!!! |
Jon Jaffe
From:
Austin, Texas
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Posted 15 Dec 2021 8:15 pm |
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I have been a fan of the Strobostomp line of tuners they first introduced the product. And now I am convinced. Last Friday, when setting up for a gig, I noticed that the display on my Stobostomp HD was dim, and the battery symbol was flashing. Changing the battery did nothing. A power supply solved the problem. That Saturday, I tried several tested 9 V batteries, and none of them worked.
On the Peterson website, I found that I had purchased the tuner in 2019. I filled out a support ticket. Later that Monday, they contacted me by email and said to send the defective one back. They will ship me a new one. Today I received the new tuner. The turnaround time was less than a week. That is customer support. |
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Patrick Fleming
From:
South Dakota, USA
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Posted 16 Dec 2021 6:16 am
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| I will second that! Peterson has always been extremely helpful, even when I dropped my Strobo Plus HD from a considerable height, they got everything fixed up and better than ever! |
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Ken Metcalf
From:
San Antonio Texas USA
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Posted 16 Dec 2021 7:00 am
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Yep! ^_^
_________________
MSA 12 String E9th/B6th Universal.
Little Walter PF-89.
Bunch of stomp boxes |
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Paul Sutherland
From:
Placerville, California
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Posted 16 Dec 2021 12:05 pm
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My experience is a little different. I've been using Peterson products for years, a Stroboflip, a Stroboclip, and a new Strobo floor pedal. NONE have ever failed so I haven't had to test their repair service.
They all still work perfectly despite being thrown in and out of tool boxes and taken to hundreds of gigs. They may look a bit beat up, but they flawlessly do the job for which they were intended. Great products!
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It don't mean a thing if it ain't got that swing. |
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