Tone Block direct out..not working

Dennis Detweiler · From: Solon, Iowa, US

I get no signal out of the balanced direct out unless I unplug from the speaker input? I can't get a signal from both outputs at the same time? I don't think it should operate that way. Anyone have that same problem?
I emailed Quilter, but haven't had a response yet.
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1976 Birdseye U-12 MSA with Telonics 427 pickup, 1975 Birdseye U-12 MSA with Telonics X-12 pickup, Revelation preamp, Carbon Copy Delay and Hall Of Fame Reverb, Crown XLS 1002, 2- 15" Eminence Wheelhouse speakers, ShoBud Pedal, Effects Pedals. 1949 Epiphone D-8.

Chris Parks · From: California, USA

Just in case you haven't had a chance to get to the email...
(From Pat Quilter)

Hello Dennis

The Direct Out should get a little louder without the speaker but it should work either way and provide a mic-level signal similar to what you would get by miking the speaker. Please confirm that your XLR cable is good (you could check it with a mic) and ensure there are no conflicting grounds on the speaker output signal.

Best regards

Pat Quilter
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I am affiliated with Quilter Laboratories. (www.quilterlabs.com)

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