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Topic: Telonics |
Susan Alcorn
From:
Baltimore, MD, USA
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Posted 28 Jan 2016 12:09 pm |
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A shout out to Telonics. Last week while I was on tour, the power supply cable to the steel started to go out intermittently (which, of course, is not a good thing, particularly if you are performing solo). I called Telonics to order a new one, talked to Sophie Russo who put me on the line with her father, an engineer there who is also a musician.
They sent the new cable by next-day mail to the next city I would be in. It's service like that that can make a huge difference if and when it becomes necessary. Thanks, Telonics; I shall always remember this.
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www.susanalcorn.net
"So this is how you swim inward. So this is how you flow outwards. So this is how you pray."
- Mary Oliver |
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George McLellan
From:
Duluth, MN USA
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Posted 30 Jan 2016 6:31 am For sure
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I had the pleasure meeting spending about an hour with Dave at the SWSGA going through and explaining all the different tapers and adjustments my pedal has ( I've had it for several years but perfectly happy with the factory settings ).
For sure they have exceptional customer service!!!!!!!
Geo |
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Peter Freiberger
From:
California, USA
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Posted 30 Jan 2016 11:47 am
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| Ditto! Telonics really takes good care of you. BTW, their main business is things like the tracking devices put on wild animals. Talking to Dave in Phoenix, I was happy to hear that our beloved Griffith Park mountain lion (official name P-22, but I call him "Fluffy") wears a Telonics device. |
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