| Author |
Topic: Paul Franklin Instructional Material |
Theodore Wells
From:
Idaho, USA
|
Posted 23 Feb 2014 8:46 pm |
|
| Just wondering if anyone has recently ordered and actually received instructional material from Paul Franklin. I sent an order in at the end of Dec 2013 and have not received any product. I have read old posts about how long it takes for Paul to send out orders and I am aware of how busy he is. That being said , I work full time , play with 4 or 5 different bands and own and operate a farm. No matter how busy I might be, if a customer orders a product I make darn sure it is in the mail within 24-48 hours of receiving the order. If its out of stock, I let them know that info. I guess I am venting. Slightly frustrating waiting close to 2 months for my order. Any thoughts out there? |
|
|
 |
Bob Lawrence
From:
Beaver Bank, Nova Scotia, Canada
|
Posted 23 Feb 2014 11:21 pm
|
|
Theodore,
It usually doesn't take that long to get an order filled so you can assume that either they didn't receive the order or something else went wrong with the order.
I sent your concerns to the Franklin's via email.
Bob |
|
|
|
Theodore Wells
From:
Idaho, USA
|
Posted 24 Feb 2014 7:01 am
|
|
| Thanks Bob. Appreciate you help. |
|
|
|
Franklin
|
Posted 24 Feb 2014 7:08 am
|
|
Theodore,
My apology to you and everyone else who has ordered for the long wait...I am a one man operation so if a gun was held to my head I could not provide an order at this time.
The way I handle all orders.... Everyones money stays deposited in their bank account until their order is shipped......I choose to do it this way because I want the customer to have the choice to wait or to be able to void their checks immediately when long frustrating delays occur.......More than anyone, I know how delayed things can get due to my schedule especially when major problems arise as they did over the holidays.....I am still in a waiting line to get these problems solved.
Paul |
|
|
|
Theodore Wells
From:
Idaho, USA
|
Posted 24 Feb 2014 8:22 am
|
|
Paul,
Thanks for the update. I will happily choose to wait for my order and am relieved to know it is in your hands. Hopefully the problems on your end will soon be resolved.
Theo |
|
|
|
