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Post new topic anyone get a "customs invoice notice" for shipping
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Gary Meyer

 

From:
Sacramento, California, USA
Post  Posted 1 Apr 2011 2:18 pm    
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I rec. a "customs invoice notice" from DHL express for "customs duties and taxes incurred on shipments imported to the USA". Has anyone else run into this?
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David Nugent

 

From:
Gum Spring, Va.
Post  Posted 1 Apr 2011 2:57 pm    
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May be a scam. I received an e-mail from "DHL" that stated that I had a package waiting and I needed to download and complete a form. Since I was not expecting any deliveries, I deleted it.
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John Turbeville

 

From:
Carlsbad, ca
Post  Posted 1 Apr 2011 4:00 pm    
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yes i bought an amp from someone in canada, i told the shipper to pound sand basically. I didnt pay it, never heard anything else after.....some years ago....
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Doug Beaumier


From:
Northampton, MA
Post  Posted 1 Apr 2011 5:14 pm    
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Yes, it's very common when buying a guitar or amp from Canada (to the USA). It's a brokerage fee charged by the freight shipper. My understanding is that the fee covers their time and hassle of clearing your shipment through Customs. One time I bought a D-8 steel guitar from a Canadian seller and shortly after it was delivered I got an invoice from Purolator International, a Canadian shipping company, for $50.
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Tony Tryon

 

From:
Minnesota, USA
Post  Posted 1 Apr 2011 6:06 pm     Dhl
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It is charges for entry fee, customs fees, document fees, clearance/filing fee, and usually interest for fronting the customs fees
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Charlie Hase

 

From:
Canada
Post  Posted 1 Apr 2011 6:25 pm     fees
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The couriers seem to like to gouge when it comes to cross border customs/brokerage fees... if the shipment is possible w/ USPS/Canada Post, there is an included $5.00 brokers fee (which is usually $50+++++ from couriers) within the basic charge - so no surprises once shipment is received... Also good to note would be that used and Made in USA/Canada goods are not subject to duty, but packages need to be clearly marked as such, so as not to be charged, and then having to try to convince a robot that the charge was unjust...
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David Nugent

 

From:
Gum Spring, Va.
Post  Posted 2 Apr 2011 2:03 am    
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My point was, I believe that scammers are using the "DHL" name to obtain personal information. You may want to check the spelling and grammar in the e-mail carefully.
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Ned McIntosh


From:
New South Wales, Australia
Post  Posted 2 Apr 2011 3:10 am    
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Check the email address as well. I had a different scammer (Internet domain name and keyword scam) email me recently to try and extract money and info from me. Problem was his email address was a hotmail one...hardly kosher for a domain name registration company! I ignored it, plus the emails from the company he told me was going to register my website name for itself. This scam emanates from Shanghai, an earlier one came from Hong Kong.

A scam is a scam is a scam.

OTOH, when I ship anything into Australia from o'seas, I get an invoice from a customs clearance agent, usually via email, as a pdf. I ring the phone number and verify the goods condition, customs clearance paperwork all cleared and (very important!) verify the address for delivery. When I am satisfied all is in order, I pay the fee and the goods are delivered.

For example, my last import item was a marine chronometer from the Indian shipbreakers. It was opened by Customs, a clearing agent did the clearance paperwork, they emailed me, I checked it was all OK, paid the invoice and now the chronometer is sitting with three others, quietly clicking away the seconds.
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Thomas Wodock


From:
New Jersey, USA
Post  Posted 3 Apr 2011 4:53 am    
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Hasn't DHL gone out of business?
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Tony Tryon

 

From:
Minnesota, USA
Post  Posted 3 Apr 2011 6:14 am     dhl
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they are no longer servicing domestic packages in the USA
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