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Topic: Outboard CD RW question |
Bo Borland
From:
South Jersey -
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Posted 11 Nov 2009 4:18 am |
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For some reason the internal CD-RW unit stopped be able to burn so I got an external IOMEGA CD-RW burner.
It is a plug and play USB type.
My OS is XP.
I previously uninstalled all the other burning programs except for Windows Media player to avoid any conflicts. The unit worked perfectly as soon as I told Media Player to use the correct drive letter, in this case F.
Now I am getting an error message saying that one of the USB devices has malfunctioned and Windows does not recognize it.
When I run Device Manager it says there are no drivers installed for it.
I tried to install drivers it says the one installed are the best ones.
I tried to roll back but it says there are no drivers installed. Catch 22
I ran the trouble shoot utility.. the fix was not there.
The USB root hub 6 port says it is not recognized.
What is next? Any ideas here Wiz? |
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Jack Stoner
From:
Kansas City, MO
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Posted 11 Nov 2009 5:14 am
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I don't recall in XP (it's been a while and no one I support is using XP anymore) if it has a "safely remove hardware" function (icon) in the Sys Tray. If it does, whenever you want to disconnect a USB device, such as the USB connected optical drive you must use that to "remove" it before physically disconnecting. If that is not used the status can get corrupted in Windows.
In a system that a device is corrupted, connect the unit to the PC and then go to the Device Manager and there will probably be an "unknown" or "unidentified" device listed in the USB section. Uninstall that device in the Device Manager (Right click to highlight the device and then Left click "uninstall". After uninstalling, physically disconnect the unit. Restart the PC and after Windows starts, connect the unit and Windows should detect and install the device (and it will again be useable). This procedure is also applicable to the USB "thumb drives" or "memory keys" as they are called.
I have 5 USB connected burner drives (so I can burn 5 audio CD's at one time) and If I forget to use the "Safely Remove Hardware" and power off a drive it will be corrupted and I have to use the procedure I outlined to get it working again.
In reference to the internal optical drive. I suspect it's status is also corrupt. Check the status in the Device manager, if it has a "Code 39" that is the upper/lower filter problem that is easily fixed. It it shows as working properly, uninstall the drive, the same way I listed to uninstall the USB device, restart the PC and Windows should detect and reinstall the drive, and this fixes a lot of different problems. |
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Bo Borland
From:
South Jersey -
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Posted 18 Nov 2009 3:18 am
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Thanks Jack,
I think my wife may have "safely removed" the wrong drive letter last time she used the built in card reader.
I followed your suggestion and uninstalled re booted. It works fine now.
I am still wondering why the built in DVD/RW will not burn anymore. It shows up as a valid drive and plays, bt will not burn.
Maybe I need to open the box and do the same thing to re install it. |
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Earnest Bovine
From:
Los Angeles CA USA
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Posted 18 Nov 2009 7:21 am
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| Jack Stoner wrote: |
| I don't recall in XP (it's been a while and no one I support is using XP anymore) if it has a "safely remove hardware" function (icon) in the Sys Tray. |
XP does have that icon but I always ignore it, and connect/disconnect drives with no problems. |
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Wiz Feinberg
From:
Mid-Michigan, USA
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Posted 18 Nov 2009 8:24 am
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| Earnest Bovine wrote: |
| Jack Stoner wrote: |
| I don't recall in XP (it's been a while and no one I support is using XP anymore) if it has a "safely remove hardware" function (icon) in the Sys Tray. |
XP does have that icon but I always ignore it, and connect/disconnect drives with no problems. |
Earnest;
If the computer is reading or writing any data to a drive and you simply pull it out of the computer, or power it off, there will be trouble. Even the act of opening My Computer, to display the connected drives, is all it takes to create linkage to those drives. Removing one of them without "stopping" it first creates a situation where the drive can be marked as being locked and in use, or dirty, by the operating system. Data corruption usually occurs after you do this to a writable drive.
I once tried to mount my external drive after booting into Ubuntu Linux, after using it in Windows. I had turned off the power switch on the back of the case earlier. When I saw the drive in the Ubuntu explorer equivalent I tried to open it to grab downloaded files, but it failed to open with the error that the drive was locked and marked as "in use" by another computer.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
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Bo Borland
From:
South Jersey -
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Posted 22 Nov 2009 5:13 am
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The F drive, my external burner has uninstalled itself again.
It seems that USB input on the front, which is part of the "digital media manager" grouping (the multi card reader) shows up as Drive F when you pop in a Jump/Thumb/Flash stick.
I'm not sure yet what happens to the DVD/RW drive name when that occurs.
Right now none of the drives from the card reader show up as they were all uninstalled when the stick was removed.
The CD drive works, the DVD-RW will play DVD's but not CD media. It used to burn CD's but now will not.
I'm going to check the device manager, uninstall the external CDRW and do a restart to re install the card reader group and the CDRW.
The device manager says the DVDRW is working properly prior to restart.
Any ideas? |
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Bo Borland
From:
South Jersey -
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Posted 22 Nov 2009 12:38 pm
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| Everything works now and shows up on the My Computer screen. |
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