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Topic: I E cannot find that page |
Ed Altrichter
From:
Schroeder, Minnesota, USA
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Posted 20 Jun 2009 5:25 am |
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Quite often I will get a pop-up message that says "Internet explorer cannot find that page"
after I have already been on that page for a
while ! Then I have to re-boot the pc and start
over again. What's that about ? Ed |
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Gary Baker
From:
Charlotte, North Carolina
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Posted 20 Jun 2009 5:30 am Re: I E cannot find that page
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Can you go to a different web site? If not, you are loosing your internet connection. If you can, than you have other issues.
| Ed Altrichter wrote: |
Quite often I will get a pop-up message that says "Internet explorer cannot find that page"
after I have already been on that page for a
while ! Then I have to re-boot the pc and start
over again. What's that about ? Ed |
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Richard Damron
From:
Gallatin, Tennessee, USA (deceased)
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Posted 20 Jun 2009 5:59 am
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Gary -
Enlighten me as to those "other issues". I often get the same message but on a full page. Sometimes a return to the previous page - the "back" button - and clicking on the same link works as does the "refresh" function. Disconcerting, to say the least. Downright aggravating if ya want to know the truth! My browser is IE8. HELP! |
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Gary Baker
From:
Charlotte, North Carolina
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Posted 20 Jun 2009 6:28 am
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OK, first - when you get one of these messages - see if you can go to a different web site. If you can not, then you most likely have lost your internet connection or your ISP (Internet Service Provider) is "overloaded" and can not respond in a timely mannor.
If you can get to other web sites then that is not the issue.
As for "backtracking" like hiting the Back button - you are most likely looking at cashed (saved) pages from that site. When you are brousing, your PC is saving that page for some time (depending on your settings for saving cashed IE pages. It does this to save time in uploading that page. This is why some pages come up quickly (the are cashed on your PC) while others will "load" and then be displayed.
If you can't get to a page but can backtrack to a different page on the same site either the page you requested is broken/removed or the entire web site is broken/down and you are looking at cashed pages on your PC.
In either of the two cases above not much you can do other than ask a friend to try to get on the site to see if it is at your end.
If you are losing internet connection then you most likely have a hardware issue with your modem or cable.
Hope this helps. Bo
PS: If you do a LOT of web brousing, these saved pages can add up and may be taking up valuable space on your hard drive - they are listed under something like Temperary Internet files - under your TEMP folder. It is safe to deleate these as they will just load again if you ever visit that page.
| Richard Damron wrote: |
Gary -
Enlighten me as to those "other issues". I often get the same message but on a full page. Sometimes a return to the previous page - the "back" button - and clicking on the same link works as does the "refresh" function. Disconcerting, to say the least. Downright aggravating if ya want to know the truth! My browser is IE8. HELP! |
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Wiz Feinberg
From:
Mid-Michigan, USA
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Posted 20 Jun 2009 8:54 am Re: I E cannot find that page
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| Ed Altrichter wrote: |
Quite often I will get a pop-up message that says "Internet explorer cannot find that page"
after I have already been on that page for a
while ! Then I have to re-boot the pc and start
over again. What's that about ? Ed |
Ed;
There are tests you can perform to determine if the problem is with the website you are trying to view, or your connection to the Internet.
First, as mentioned by other posters, try going to another common website, like google.com, yahoo.com, or cnn.com. If they respond in a timely fashion the problem lies with the website you were viewing. Rebooting won't matter in this case.
If the other websites don't respond either you have lost connectivity to some part of the Internet connection in your home. You didn't outline your connection to help us, to I will list everything that could commonly go wrong.
Case #1:
You connect through a dial-up modem to a dial-up ISP
Your modem has lost its connection to your ISP due to poor line conditions. Contact the ISP for help to determine if they are having modem issues, or to test if you are having hardware problems. You may have to replace the dial-up modem, or the telephone/modem cables in that case.
Some older homes have filters attached inside the phone service box and they interfere with data signals. Water in the lines will cause frequent modem disconnects or block errors, resulting in slow speeds from constant resending of requests and data downloads.
Case #2:
You connect directly to a cable or dsl modem
The cable from the modem to the computer may have become loose or developed a break in the wires. Replace the connecting cable.
The phone cable feeding a DSL modem may be loose in the wall socket. Check to make sure it is firmly connected on both ends. Replace the phone input cable.
The cable feeding a cable modem may be loose inside or outside. Check both ends and all splitters for a tight fit. Make sure the splitters and fasteners are no corroded.
Turn off your broadband modem and leave it off for 3 or more minutes. Turn off your computer also. After a few minutes turn on the modem and see if the Internet/DSL light comes on. When it does, start up your computer. The light indicating a connection to a computer should come on. Once your computer has finished loading startup programs try the Internet to see if all is working.
If you do not get the Internet there may be a problem with either the modem (call company for replacement or buy new modem), or the hardware device it is plugged into in your computer. If you use a USB port try a different port. If you use Ethernet, the adapter may be going bad. Replace the Ethernet adapter.
Your PC may have cached a previous IP address and may not be getting a new one after restarting. Open a Command window (Windows Key + R > type "CMD" press enter) and type these commands:
IPCONFIG /RELEASE
enter
IPCONFIG /RENEW
enter
You should see an IP address in the range assigned by the modem. If you happen to see an IP beginning with 169 anything, it is a bad IP. Something has gone wrong with the TCP stack, or the adapter you are plugged into. Valid IP addresses usually start with 10, or 192, followed by a period and three more groups of numbers; e.g. 192.168.1.2, or 10.0.1.12. Call a technician or request personal assistance from a knowledgeable person.
Case #3:
You connect via a modem and wired or wireless router
The router may be losing its connection to the broadband modem. This is a common occurrence, especially in the case of wireless routers. Typical causes are interference from cordless phones or microwave devices in the vicinity, or other wireless modems nearby, using the same broadcast channel. Change the channel you are broadcasting on and restart the router. This fixes a lot of mysterious disconnects.
Replace the cable between the modem and router. Check your wireless adapters in your computers. Try to "Repair" the connections using the right-click Repair option over the tray icon for the Internet connection you are using (two green computers connected by a line).
Run the Ipconfig commands as shown above in Case #2.
There are more things you can do to troubleshoot routers and modems and computer hardware, which would fill a small book. If the suggestions I listed don't help you have more complex issues requiring a professional troubleshooter; possibly onsite.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
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