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Topic: new paypal rules? |
Ron Victoria
From:
New Jersey, USA
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Posted 14 Feb 2008 3:40 am |
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My paypal wouldn't work and said I needed to confirm my address. I contacted them and here's the reply. No way am I giving them a credit card.
Dear Ronald Victoria,
Thank you for contacting PayPal.
Hello my name is Ryan Paul. I am sorry to hear about the situation
regarding that you have an unconfirmed address. And, I understand your
frustration and concern over this issue. I'll be more than happy to
assist you with that and I also hope you are doing well upon reading
this email.
A Confirmed Shipping Address is either an address at which you receive
your credit card statements, and is checked by our automated system to
verify the billing address of the card, or an address that PayPal has
confirmed through an *Alternate Address Confirmation process. In
general, most non-U.S. addresses cannot be confirmed at this time.
To confirm your address immediately, add a credit card to your PayPal
account. If your billing address passes our verification system, your
street address will be automatically confirmed. If you are required to
complete the Expanded Use Enrollment Process, your credit card will be
activated, but your street address may not be confirmed.
Please Note: If you are automatically approved for a PayPal Plus Credit
Card, eBay MasterCard, or a PayPal Buyer Credit account, the address
used on your application will be confirmed on your PayPal account.
If you do not have a credit card billing address that matches the
address you would like to confirm, you may try to confirm this address
through our *Alternate Address Confirmation process. However, this
process does not guarantee that your alternate address can be confirmed.
*The Alternate Address Confirmation process is currently not available
to non-U.S. accounts.
I would like to let you know that you are valuable to us, and it is
important for me to help you resolve your concern. If in case you feel
that this information / instructions are inadequate, please don't
hesitate to contact our Community Support Agents at 1-888-221-1161 and
we would be delighted to further assist you regarding your immediate
concern.
We appreciate your patience and understanding regarding this matter, and
wish you continued success on PayPal. Rest assured that we are
committed to making your experiences at PayPal pleasant and rewarding.
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely,
Ryan Paul
PayPal Consumer Support
PayPal, an eBay Company
Original Message Follows:
------------------------
Form Message
customer subject: Why won't my payment go thru?
customer message: Which auction website are you using?: 'eBay'
Additional Information: 'When I try to pay for the BIN item, the message
says I need to confirm my address, which it already is. Can you rectify
the problem?
thanks, Ron' |
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Wiz Feinberg
From:
Mid-Michigan, USA
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Posted 14 Feb 2008 6:32 am
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Ron;
Here is what Paypal has listed as the means for confirming your legal street address, in the USA.
| Quote: |
Here's how you can confirm your shipping address:
1. Add a credit card to your PayPal account. By adding a credit card to your account, PayPal can attempt to confirm your address with your credit card company. If the credit card company is not able to confirm your address, you may be asked to complete the Expanded Use enrollment process to activate your credit card. Your address can be confirmed after that process is complete. Note: Not all credit card companies are able to confirm addresses.
2. Apply for PayPal Buyer Credit. If approved, the address on your application will be a confirmed address.
3. Complete Alternate Address Confirmation. This process takes several days and is only available for U.S. accounts. To learn more, log in to your PayPal account and visit the Alternate Address Confirmation page.
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If you go to the Alternate Address Confirmation page you will read this:
| Quote: |
Alternate Address Confirmation (AAC) is a way for PayPal members to confirm their non-credit card billing addresses. To qualify for AAC, you must:
* Be a PayPal member for longer than 90 days
* Have a Buyer Reputation Number of at least 10
* Be a Verified member of PayPal (add and confirm a bank account)
* Be a domestic user in good standing
* Provide an address that is NOT a P.O. Box
If you qualify for AAC, we will mail a secret code to the address you are trying to confirm. After you enter the secret code correctly into the PayPal website, you will need to fax several documents to PayPal. Once we confirm these faxed documents, your address will become Confirmed. |
I should point out that where PayPal mentions adding a credit card, you may also use a debit card, as long as it carries a Visa, or Mastercard logo and has your mailing address listed with your bank.
Most eBay sellers who accept PayPal refuse to ship to unconfirmed addresses, for their own protection. PayPal will not insure them against fraudulent purchasers if they ship to an unconfirmed address. You can thank Nigerian scammers for contributing to this dismal situation.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
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b0b
From:
Cloverdale, CA, USA
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Posted 14 Feb 2008 8:12 am
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I ship to unconfirmed addresses all the time. Of course, the Forum's packages are "small potatoes". If I was really "in business", I might have a stricter policy.
As a customer, I'd rather give my credit card number to PayPal than to some small internet store. A lot of these little businesses send credit card numbers from the shopping cart program to the owner via email. Even if the little lock icon says it's a "secure site", this happens after you've made your order, and it's a very insecure practice.
If a merchant takes credit card payments through PayPal, he never even sees your credit card number. It's a more secure system for small businesses, in my opinion.
_________________
-𝕓𝕆𝕓- (admin) - Robert P. Lee - Recordings - Breathe - D6th - Video |
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John Fabian
From:
Mesquite, Texas USA * R.I.P.
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Posted 15 Feb 2008 8:47 am
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| b0b wrote: |
| As a customer, I'd rather give my credit card number to PayPal than to some small internet store. A lot of these little businesses send credit card numbers from the shopping cart program to the owner via email |
The CC numbers would only be sent to the merchant using encryption or scrambling if the cart is set up properly. |
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b0b
From:
Cloverdale, CA, USA
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Posted 15 Feb 2008 9:15 am
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That's a big "IF", John. There's no way for a customer to know "IF" the shopping cart is set up properly. Many owners of online stores are not as tech-savvy as Carter Steel Guitars.
_________________
-𝕓𝕆𝕓- (admin) - Robert P. Lee - Recordings - Breathe - D6th - Video |
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