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Author Topic:  So you want to ship something with UPS???
Corky Anderson

 

From:
Alberta, Canada
Post  Posted 31 Aug 2007 12:15 pm    
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I just recieved my long awaited black Carter D-10 from Al Brisco today, only to find the guitar totally unplayable. You can see where the box was dropped on end very, very hard! All of the cross shafts were out of their holes and the metal mounting strip is bent out about 3/8 of an inch. The body structure is probably compromised too! I got nervous when Al said it would be shipped UPS as I have heard far too many horror stories about serious damage to musical instruments with this company! I just thought I would let everyone know about this.
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Joey Ace


From:
Hamilton, Ontario, Canada
Post  Posted 31 Aug 2007 1:21 pm    
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I'm so sorry to hear this. I know how much you were looking forward to this Carter.

You probably know Al is in St. Louis until early next week.

FWIW, I've heard horror stories about all shippers.

Sad
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Tim Pillow

 

From:
Arizona
Post  Posted 31 Aug 2007 3:06 pm    
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I know how you feel!!.I sent my D-10 Emmons in a Full ATA flight case with wheels on it, I had a 9th pedal added along with a 9th knee lever,I shipped it UPS it arrived to the Emmons factory just fine wih UPS but when emmons shipped it back via FEDEX after having the work done to it, One side of it of the flight case was bowed out from FED EX dropping on the Tarmac, thank god it was fully insured for the value of 5,900.00. Two of the keys where busted off and a nice big dent on the back of the changer, so I immediatley called Emmons and they filed a claim to have this guitar repaired, and who knows if there are any internal damages that my affect the guitar that isn't visable. Emmons it having go through the whole guitar including taking measures to make sure that cabinet has been twisted or somehow damaged. Now after over 1 month from the orginal time it was shipped, I still waiting and very upset with FEDEX!!!. I will never use them again!!. This is twice this is happened to me the other time was a brand new Mosvalve 500 power amp, arrived to my house in pieces, and they didn't want to pay. One thing I know, is that I will never ship and expensive instruement or piece of equipment uninsured you are asking for trouble.
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James Morehead


From:
Prague, Oklahoma, USA - R.I.P.
Post  Posted 31 Aug 2007 3:15 pm    
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Just because you buy THEIR insurance, don't believe for a minute you will be reimbursed. If THEY don't pack it, they will just deny the claim, saying it was packed improperly. Evil or Very Mad

Ya never know what will happen with shippers. I once shipped a Shobud Professional to Alaska Ground UPS, the customer pulled it out of the box, assembled it and played it. It was still in tune. Go figure.
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Corky Anderson

 

From:
Alberta, Canada
Post  Posted 31 Aug 2007 4:18 pm    
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Well, I guess it was my turn for something like this to happen. My Emmons ,that I have played for 16 yrs, made more than a dozen trips to and from Europe Via airplane, and I don't know how many domestic flights it has been on, but I never had a problem. And the case has only a few minor scrapes on it! Go figure!
I hope this carter can be fixed, but you have no way of knowing if the whole body structure has been compromised.



Busted Carter D-10 NV1000/400

Tele....twin.....boss pedals
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Ray Leroux


From:
Vulcan Alberta CANADA/Thousand Palms CA.
Post  Posted 31 Aug 2007 11:15 pm    
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I would hope that Al or yourself opted for insurance of any sort on a shipment of this value.Hope so. I bought a Carter from Al a few years ago and I cant recall the parcel service we used however the guitar arrived in immaculate condition.I would be applying some srrious pressure on the UPS folks. Good luck and good results..
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Bo Borland


From:
South Jersey -
Post  Posted 1 Sep 2007 4:41 am    
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Shipping pedal steels scares me. MY brand new Derby D10 was deliverer early last December. The shipping box was undamaged as was the outside of the case. Inside was another story but thankfully not serious.
The box had been dropped and the steel shifted, shattering the divider. A spring had also popped of the return tension screw.
This past week I had to travel with the bands trailer and I was last one on, first off. The trip down was fine, when I set up at home after the trip a screw had backed out on the Cneck pickup. All minor stuff but it has me thinking about other ways to ship and travel.
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Bo Borland
Rittenberry SD10 , Derby D-10, Quilter TT12, Peavey Session 400 w/ JBL, NV112, Fender Blues Jr. , 1974 Dobro 60N squareneck, Rickenbacher NS lapsteel, 1973 Telecaster Thinline, 1979 blonde/black Frankenstrat
Currently picking with
Mason Dixon Band masondixonband.net
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Corky Anderson

 

From:
Alberta, Canada
Post  Posted 1 Sep 2007 7:05 am    
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Shipping pedal steels scares me too! Has anyone tried Greyhound?
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Lee Baucum


From:
McAllen, Texas (Extreme South) The Final Frontier
Post  Posted 1 Sep 2007 7:57 am    
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I have shipped steels by bus a couple of times with excellent results. The steel rides down low, in the belly of the bus. Not much lifting and toting. I don't know how it would be, shipping across country, where the steel would have to be transferred from one bus to another. The times I have shipped steels, they have gone from the southern tip of Texas up to Houston, where it stayed on the same bus all the way. They don't deliver, so the receiver has to go down to the bus station. That's a good thing. That cuts down on the number of bus company employees that handle the box.
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Corky Anderson

 

From:
Alberta, Canada
Post  Posted 1 Sep 2007 9:27 am    
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That sounds good Lee. I will give greyhound a try.
A friend of mine was telling me about a new company called DHL. Apparently these guy's are new, and looking to get a good share of the market. So maybe we will have some good choices other than fed-ex and UPS.
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Jack Stoner


From:
Kansas City, MO
Post  Posted 1 Sep 2007 11:28 am    
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DHL has been around for a long time, at least here in the US.

My Franklin was shipped Greyhound as Mr. Franklin said they found that was the safest way when he worked for Sho-Bud. However, that's been a long time ago (I have an 81 Franklin) and I don't know if it's still the "safest" way to ship a guitar.

Actually, I would be more inclined to go pick up a guitar, even if it was a day or so away.
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Bob Martin


From:
Madison Tn
Post  Posted 1 Sep 2007 1:04 pm    
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Well guys anytime we ship anything by any shipper we are taking a pretty big risk. According to the better biz bureau here in Nashville the largest amount of complaints on large commercial business's is on the big 3 shippers and not only are they the biggest complaint generators they are it by a margin of 3 to 1.

I won't even waste time by telling you my story but the reason I know this is because I reported "Brown" for trying to deny an insurance claim I made and by the way I never did get full payment.

Blob
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***Praise God From Whom All Blessings Flow***
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Corky Anderson

 

From:
Alberta, Canada
Post  Posted 1 Sep 2007 1:22 pm    
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Well, It looks like Greyhound is the most logical choice for me now!!
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Jim Harper

 

From:
Comanche, Oklahoma, USA * R.I.P.
Post  Posted 1 Sep 2007 1:43 pm    
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I agree with Jack Stoner,i bought a Push-Pull south of N-ville and went and got it. 780 mile,s down there and 780 back but i didn,t worry about it getting tore up. I bought a guitar from Seymour and he asked how i wanted it shipped and i told him i would come and get it so i never ship a guitar==Jim Harper
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Bob Simmons

 

From:
Trafford, Alabama, USA
Post  Posted 1 Sep 2007 1:57 pm    
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we strickly use DHL ground - good service, and so far, no damage. Also, leave case handle exposed and I mark on box in big bold letters - DO NOT DROP _ PLEASE ! and also fragile
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Papa Joe Pollick


From:
Swanton, Ohio
Post  Posted 1 Sep 2007 1:59 pm    
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Oh Well You guys have got me feeling nervous.I've got 2 speakers coming UPS.
Speaking of Greyhound,that was the way I use to ship.Never a problem.PJ
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Thom Beeman

 

From:
California, USA, R.I.P.
Post  Posted 1 Sep 2007 3:15 pm    
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The Local FedEx office, (not a mail center) told me not to mark my boxes with fragile or handle w/ care. They say that's asking for trouble with any carrier, because as previously stated, you will jump through hoops to get reimbursed for damages if they didn't pack it. DHL is owned by FedEx.
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Mike Archer


From:
church hill tn
Post  Posted 1 Sep 2007 4:17 pm     ups and the like
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well i have been on both sides with ups
of the fence in that once i shipped an emmons d-10
to a fellow ( which ups store packed)
and when it got there the fellow set it up
and it was still in tune with no damage

but then there was the time i got anashville 400
and pulled it out of the box and the main
transformer was hanging by the wires!!!!
and the box showed it had been dropped
they would not cover it
so i fixed it myself ( transformer)
and hey amp worked great!!
that was 4 years ago!!
marking the box with fragile
or breakable is like putting a bulls eye
on it they will drop it for sure
you can bet on that
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Stephen Gambrell

 

From:
Over there
Post  Posted 1 Sep 2007 7:19 pm    
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It's gonna happen sooner or later, with ANY carrier. I shipped my Emmons cross-country, boxed up, and packed. I had traded for a Mullen. The Mullen arrived, via UPS, and wasn't even in a BOX! The case latches were well taped, and the legs , pedal bar, and some other stuff inside were well packed, and all I had to do was set the guitar up, plug it in, and play it. These guys DO NOT look at a box and say,"That looks like a steel guitar---Think I'll smash it." They're too busy for that.
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Dave Todd


From:
Jonestown, Tx.
Post  Posted 2 Sep 2007 2:48 am    
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Thom Beeman wrote:
DHL is owned by FedEx.


Having worked for these clowns for the last 5 years in IT I can tell you that DHL is not part of FedeX. It's an American company that sold out to the Germans and is now part of DeutchaPost(SIC) or better put, The German post office. These shippers are all the same. Your shipments will all be sorted mechanically then lofted on trucks or dumped in shipping containers. Pack carefully. My Mullen was shipped to me UPS but had a pack done to it with no outward marking about the content.
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I need to go Fishin'.......
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CrowBear Schmitt


From:
Ariege, - PairO'knees, - France
Post  Posted 2 Sep 2007 7:38 am    
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Quote:
The Local FedEx office, told me not to mark my boxes with fragile or handle w/ care.
They say that's asking for trouble


i put " THROW ME ! " instead & have been all in all quite lucky w: FedEx
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Larry R

 

From:
Navasota, Tx.
Post  Posted 2 Sep 2007 4:43 pm    
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I Shipped an Evans amp last yr and had a Fender FSK shipped to me via Greyhound. No problems. Some of the bus depots [a combo gas station/restaurant], especially in small towns like mine, are a bit shady but the end result was ok.
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Ben Elder

 

From:
La Crescenta, California, USA
Post  Posted 2 Sep 2007 5:28 pm    
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Doesn't Greyhound limit insurance coverage to $300?
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Larry R

 

From:
Navasota, Tx.
Post  Posted 2 Sep 2007 5:51 pm    
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I think you are correct on that point.
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Corky Anderson

 

From:
Alberta, Canada
Post  Posted 3 Sep 2007 12:21 am    
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Well, I don't think I will have to worry about shipping this guitar back to Al. I just spent the last three hours fixing it, and everything is working right so far. This Carter sure is nice! I can't wait until the gig tomorrow night!



Fixed black Carter D-10 Xr-16 pickups
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