| Author |
Topic: Firefox problem |
Pat Kelly
From:
Wentworthville, New South Wales, Australia
|
Posted 26 Aug 2007 8:20 pm |
|
my firefox will not now let me open the browser. I am getting a message saying that the program is already open and that I need to shut Firefox down and then open it again. Task manager indicates under applications, that firefox is not running. Also, under processes I can detect nothing that I can relate to firefox.
I have uninstalled firefox from control panel and reloaded it (twice). Same result! Help!
Pat |
|
|
 |
Wiz Feinberg
From:
Mid-Michigan, USA
|
Posted 26 Aug 2007 8:26 pm
|
|
It's a fluke fantom instance that should be visible under Processes in Task Manager. Close all the Firefox browsers and download windows, then set Task Manager > Processes to alphabetic display and you should see firefox.exe listed. Just End Process.
I don't know why this happens, perhaps a bad add-on??? Try disabling any recent add-ons, restart ff and try to close it.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
|
|
|
Pat Kelly
From:
Wentworthville, New South Wales, Australia
|
Posted 9 Sep 2007 2:20 am
|
|
Sorry Wiz,
I have no Firefox processes running that I can see. Certainly no Firefox.exe. As I said above, I have uninstalled the programme and reinstalled and am still getting the same result. I have had to go back to using windows explorer.
Are there any other Firefox processes that I should be looking for?
Any help would be appreciatied
Pat |
|
|
|
Jack Stoner
From:
Kansas City, MO
|
Posted 9 Sep 2007 3:04 am
|
|
| When you uninstall Firefox (actually any program) restart Windows before reinstalling. If you just uninstall and then reinstall without restarting Windows you can still have the same problem. |
|
|
|
Pat Kelly
From:
Wentworthville, New South Wales, Australia
|
Posted 17 Sep 2007 10:54 am
|
|
I'll give this one one more shot. I've tried the suggestions made above and am unable to resolve the problem.
Pat |
|
|
|
Alan Miller
From:
, England, UK.
|
Posted 17 Sep 2007 3:46 pm
|
|
These are some of the problems I found with the PC, and I was not clever enough to find , learn, and remember all these work arounds that everyone else seemed to know about, so I got so fed up with the PC I bought a MAC .
I have not had one problem with bugs, viruses things not working , hardware or software conflicts , it works and I can use it instead of spending half the time finding out how to work around problems.
A PC is like having an old car, you are forever fixing it.....but then some folks like to spend more time doing that than driving it. |
|
|
|
Jack Stoner
From:
Kansas City, MO
|
Posted 17 Sep 2007 5:38 pm
|
|
| Alan, sorry but I dont understand what your rant has to do with the initial problem in this thread. |
|
|
|
Alan Miller
From:
, England, UK.
|
Posted 17 Sep 2007 6:37 pm
|
|
| Apologies Jack, it wasn't meant to be a rant ,I was just saying I had this very same problem among many others and I wasnt knowledgable enough to fix them. My way out of this was to get a MAC. |
|
|
|
Wiz Feinberg
From:
Mid-Michigan, USA
|
Posted 17 Sep 2007 7:48 pm
|
|
Pat;
When you have uninstalled Firefox did you also manually delete all of the files (* see note) and extensions in your logged in Mozilla Firefox Profile? You can get to it by using:
Start > Run > Copy/Paste: "%UserProfile%\Application Data\Mozilla\Firefox\Profiles" (with the " marks) > Press "Enter." You'll see a folder with a name made up of 8 random characters and the extension .default.
How about the "Program Files\Mozilla Firefox" directory? I recommend clearing out all of the old stuff, then cleaning the disk of temporary and unused files, then reboot, then download a fresh copy of the latest version of Firefox, and installing it.
* You will have to re-download all add-ons, extensions and plug-ins and your form data and history will be lost. Furthermore, unless you save your cookies, logins and bookmarks, to a folder for safe keeping, that data will be lost. To save those items, navigate to the profile folder listed above and copy or move these files to a safe location:
* bookmarks.html
* cookies.txt
* signons.txt
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
|
|
|
Jack Stoner
From:
Kansas City, MO
|
Posted 18 Sep 2007 3:26 am
|
|
| Alan, that's one of my personal pet peeve's. Someone will have a problem - whatever the problem - and someone will post a response to use some different hardware (PC) software, etc. |
|
|
|
