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Joe Rouse


From:
San Antonio, Texas
Post  Posted 18 Mar 2007 3:08 pm    
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Dear Sirs;
I am a newbie on the SGF and am having a great time learning to play the psg. My wife still thinks I'm playing Amazing Grace when I'm trying to do Unchained Melody. I have an appointment for her to have her ears checked next month. Hope that helps my steel playing.
My computer problem is I'm trying to send a 2 page bulletin to about 90 members of my lodge and I'm sending the bulletin fine, however I've had complaints the men are receiving gibberish. Being that I thought my computer could never be wrong, I started calling the Brothers and found all of them had received this gibberish.
Have any ideas as to what could be causing this. I really would like some help on this otherwise I'm going to have to call each one and read it to them. Not a fun Monday duty..Joe
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Jack Stoner


From:
Kansas City, MO
Post  Posted 19 Mar 2007 1:40 am    
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Two questions. (1) what program are you using to send the file? e.g. Outlook Express? some other e-mail program?

(2) what program did you use to create the bulletin? Some programs have a proprietary format and unless the people you are sending it to have that program or another that can "read" (import) that format all they will get is "gibberish".
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Joe Rouse


From:
San Antonio, Texas
Post  Posted 19 Mar 2007 3:07 am     e-mail
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Thanks for your reply Jack.
I'm using Outlook Express to send these bulletins. I composed on Microsoft Word....Joe
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 19 Mar 2007 9:05 am    
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Check your email account settings to see if you mistakenly enabled encryption for outgoing messages. Also, try sending a copy from yourself to yourself, and see if it gets mangled in the route it follows back to you. Check all settings for that email account, to see if some encoding option is incorrect. Finally, some ISPs or anti-virus programs do funny things to email attachments.

Is this a new problem that developed after many successful runs, or is this your first attempt, with failed results?
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"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
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Joe Rouse


From:
San Antonio, Texas
Post  Posted 19 Mar 2007 1:13 pm     E-mail
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Thanks for the guidance Wiz. This is not a new problem, I've been "working around" it for about 6 months. This e-mail and the fact I can't send or receive photos or graphics thru the e-mail. I get a frame and a small red x in the upper left hand corner or the recipient will get a frame and a small red x in place of the picture...Joe
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Jon Moen


From:
Canada
Post  Posted 19 Mar 2007 5:23 pm    
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Have a look at this to see if it applies to your image red x problem:

http://support.microsoft.com/kb/843018

Perhaps an update reset yours to disallow attachments.

Also, when you sent the newsletter to the others, did they get several emails instead of one, that all contained gibberish?

If so, that is a setting under Tools/Accounts/Mail (select your mail server)/Properties/Advanced. Uncheck the box under Sending that asks to break apart messages larger than however many KB.
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Joe Rouse


From:
San Antonio, Texas
Post  Posted 19 Mar 2007 5:40 pm     Unchecked
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I've done as you said Jon. I'll do some more sending and Thanks. Hope I can help all of you some day....joe
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Joe Harwell


From:
"I've never been bad." ........ Many, LA
Post  Posted 20 Mar 2007 11:41 am     OE default settings after updates and garbled Word attach
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I believe after an Outlook Express security update a while back, image display settings were set NOT to display images.(Have to RT click/Show Image to see).

This was done to try help repel certain types of SPAM that used an embedded image request to verify a good email address. After a remote image server received a request for the embedded image, a barrage of SPAM would be fired back to you while online. A lot of these were those "insider information" on stocks.

You can change you options to automatically display images.

On the garbled Word document, if you would send me an email attaching a document similar to your mail out, it might help resolve the problem. But here are a couple of ideas in the mean time.

When you save your Word doc, what type of file are you saving it as? .doc? If .doc(Word's default extension), what version of Word? ver 5, 6, 7?
If you have the newest version of Word and the recepient has on older version, might not be able to read. Rule of thumb, save it as ver 5. Wordpad uses a .doc extension also, but can't handle all the formatting code of full blown Word. A .rtf(Rich Text Format) is a good generic format if your recepients only have Wordpad.

If that's not the problem, if you are inserting images, it could be how that is being done or the image format. Tho this is not high on the probability list.

I'd put my money on the Word format possibility.

Would be glad to look at an attachment if you wish to send.

FWIW-
-Joe in LA
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Joe Rouse


From:
San Antonio, Texas
Post  Posted 22 Mar 2007 1:52 am     E-mail
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I want to "Thank" you men for your help and interest in helping. My e-mail problem is fixed, at least I have not had any complaints the past 24 hours about my messages. About me, thats a different matter. Thanks again. Joe Rouse
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 22 Mar 2007 11:51 am    
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This is slightly off topic, but in response to a reply in this thread.

Quote:
Joe said;
I believe after an Outlook Express security update a while back, image display settings were set NOT to display images.(Have to RT click/Show Image to see).

This was done to try help repel certain types of SPAM that used an embedded image request to verify a good email address. After a remote image server received a request for the embedded image, a barrage of SPAM would be fired back to you while online. A lot of these were those "insider information" on stocks.

I have applied all Microsoft patches and use Outlook Express as my email client, but have not had images turned off by any recent updates. The only display behavior change I recall seeing was to disallow attachments by default, which is simple enough to change back (for those of us who must receive them). And that change was a long, long time ago.

The image tracking matter is possible of course, but is rarely used anymore. The reason for this is that almost all of the spam over the last year, especially the image spam for junk stocks, is sent by compromised personal computers that have been drafted into Zombie BotNets. The unsuspecting owners of these machines don't know that their computers are spewing out thousands of spam messages every day. The Bot Masters could care less if the addresses of the recipients are valid or not, since they do not ever see a bounce, or reply, or read a spam report. These image spams are one way messages. All of the reports filed with SpamCop are sent to the ISPs of the the customers who are acting as spam relays. There is no way to track the spammer himself without getting access to a Zombie machine and reading the source codes, which are stored on it by the SpamBot that infected it. Those codes contain the location of the servers that actually supply the spam images to the Zombie army. The garbage text is generated by scripts planted on the Zombie computers, as are the forged From addresses. The TO addresses are sent to the Zombies from the servers controlled by the BotMasters. Most of the Spam Bot Masters and their servers are in Russia and the Ukraine.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 22 Mar 2007 11:59 am    
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Joe;
What did you do to fix the problem???
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
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Joe Rouse


From:
San Antonio, Texas
Post  Posted 22 Mar 2007 1:16 pm     e-mail account
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I did as you suggested and unchecked the encryption box and had my bulletins received that time. Thanks Joe Rouse
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 22 Mar 2007 4:07 pm     Re: e-mail account
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Joe Rouse wrote:
I did as you suggested and unchecked the encryption box and had my bulletins received that time. Thanks Joe Rouse

That's it Chief; The famous Russian secret encryption trick!
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
View user's profile Send private message Send e-mail Visit poster's website
Joe Harwell


From:
"I've never been bad." ........ Many, LA
Post  Posted 22 Mar 2007 5:47 pm     OE updates, embedded image spam, etc
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You're probably right on the OE, Wiz.

I use the full blown Outlook and play with Thunderbird, Pegasus, and Eudora.

It was a Thunderbird update perhaps.

That's a great read on the embedded images.
I think my ISP has finally managed to block them.
I use Spambayes for my desktop filter.

But I do believe there is a nasty version of the image thing that utilizes a push/pull, client-side/server-side type of exploit.
I personally believe it is/was a set up for something much worse after a system was compromised.

A red herring sort of thing that wants you to find a basically harmless intrusion but dumping a very wicked payload hopefully not found and to be exploited at a future date.

I read a very good analysis of it somewhere I can't remember. I'll try to find it.

You do a great job moderating over here, Wiz.

Smooth seas to you-
_________________
Joe in LA

"How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak & the strong; because, someday in life you will have been all of these".
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