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Author Topic:  Hilton Pedal Problem
Walter Hamlin

 

From:
Talladega, Alabama, USA
Post  Posted 30 Mar 2007 8:18 am    
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Anyone have any idea how to make contact with Keith Hilton? I emailed twice and tried a phone call with no results. I need to ask him about a problem with my pedal.
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Craig A Davidson


From:
Wisconsin Rapids, Wisconsin USA
Post  Posted 30 Mar 2007 9:01 am    
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Call Scotty. I think he has the number. I also have it somewhere.
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Jack Stoner


From:
Kansas City, MO
Post  Posted 30 Mar 2007 9:29 am    
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The phone number posted on his web site is correct.
(417) 581-1265.

If he doesn't answer he must be out of town and will respond as soon as he gets back.
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Walter Hamlin

 

From:
Talladega, Alabama, USA
Post  Posted 31 Mar 2007 2:06 pm     Hilton Pedal Problem
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Please let me run this problem I encountered by you experts. I was beginning to play Sunday night and had hardly any volume. I checked the connections, settings and cords. Nothing wrong. I rocked the pedal off and on and it finally did reach volume as long as I held it there, release it and it lost volume. The pedal itself started making a scraping type sound too. Finally close to the end I lost all volume and I could not get it back.
I am not familiar with these pedals enough to know what might need checking. Any ideas or suggestions is welcome.
Thanks Craig and Jack for the information.
Thanks,
Walter
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Jack Stoner


From:
Kansas City, MO
Post  Posted 31 Mar 2007 3:43 pm    
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There is a piece of "film" that is attached to the top part of the pedal. This film, with lines, moves through the Infrared light source and how the volume is controlled. If that film has come loose that could cause the problem you describe. However, if that is the problem it probably will take a trip back to Keith to fix.
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Fred Justice


From:
Mesa, Arizona
Post  Posted 1 Apr 2007 6:31 am    
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Walter, sorry for the problem your having with the Hilton.
As an independant Hilton Distributor I can tell you Keith stands behind his products, he'll want you to send it back to him for repair or replacement.
Just give him a call, 417-581-4158, that his shop number.
_________________
Email: azpedalman@gmail.com
Phone: 480-235-8797
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Walter Hamlin

 

From:
Talladega, Alabama, USA
Post  Posted 1 Apr 2007 5:37 pm     Hilton Pedal Problem
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Thanks Fred,
I will call again Monday.
Walter
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Randy Sevearance

 

From:
Crouse, North Carolina, USA
Post  Posted 1 Apr 2007 6:14 pm    
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Walter I have two of hiltons pedals for several years and both of them done the samething losing volume take the top of the pedal off and check the wires at the 1/4 female plugs its and easy fix just resolder them keith maybe gone fishing cause it ain't huntin season Try That
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Keith Hilton

 

From:
248 Laurel Road Ozark, Missouri 65721
Post  Posted 1 Apr 2007 6:31 pm    
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Very Happy Walter, thanks for using my volume pedal. Make sure it is the pedal that has the problem. Only sure way is to try the pedal on completely different equipment. If you determine the pedal has a problem, send the pedal to me and I will fix it. Send it to: Keith Hilton 248 Laurel Road Ozark, Missouri 65721. Both the phone numbers Jack and Fred gave are good numbers, one is the shop and one is my home.
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David L. Donald


From:
Koh Samui Island, Thailand
Post  Posted 1 Apr 2007 7:54 pm    
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Keith I also sent you a few emails.
I guess you were out of town.

My 110v unit was finally plugged into a 220v socket,
by a 'helpful person'.

So it is dead as a door nail.
I suspect it is just the power wallwart that is dead.
No visible burnt resisters, caps or such inside.

But I can't find the 220v version numbers
to replace it with. And see if it comes to life.
3 wires to solder, not brain surgery.
_________________
DLD, Chili farmer. Plus bananas and papaya too.

Real happiness has no strings attached.
But pedal steels have many!
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Keith Hilton

 

From:
248 Laurel Road Ozark, Missouri 65721
Post  Posted 2 Apr 2007 9:57 am    
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Very Happy David, the configuration of the plug should be different so the 'helpful person' must have been trying real hard. I have had some failures due to people plugging the power supply into voltages greater than 120 volts AC. Recently had a band doing a rodeo and all the equipment got plugged into 440 volts AC. What usually happens with over voltage is it zaps the power supply, and does nothing to the electronics inside the pedal. The power supply is dual polarity, with ground. The plus rail is +12 volts DC-Green wire. The negative rail is -12 volts DC-white wire. The ground wire is black. Be advised that the power supply is filtered and regulated. A power supply that is not filtered and regulated won't work. Do you need to send the pedal to me for repairs, or do you need me to ship you some parts? Don't recall getting your e-mail, I will re-check my mail. Thanks.
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David L. Donald


From:
Koh Samui Island, Thailand
Post  Posted 2 Apr 2007 7:43 pm    
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Keith
the configuration in any OTHER country would be an issue.
But in Thailand they randomly mix USA, European and Austrailian plugs,
and sometimes on buss bar will handle ALL THREE.

In the studio I mark 110v in BIG marker in several places on a 110v bar,
but this was at a gig,
and they just picked it up and inserted it...

And by the time I noticed the PS case was swelling.
Thankfully there was no 440v available...
Heck the 220v at this place barely gets to 213 and often swings down to 150... REALLY bad power.

Also GROUND to earth is not a concept Thai electrcians approve of..

I know, I know, MADNESS, but they don't wear shoes
in the house, so they for some reason think,
putting good grounds will short out their feet to the live grids,
rather than just the opposite.
I had to argue for 45 minutes with on electrician
about grounding the studio frame to earth to cut out
hum, he thought I was certifiable.

In the end... the mad foreigner won...
but it was close.

Two options,
1) if I have the make and serial number
for your OEM PS for 220v then I can find one here.
Since they are made in asia, or at least your OEM 110v unit.
Likely the faster choice.

Or I Paypal you and you send me a 220v PS unit.
It is a pretty simple solder job,
if I can wire a studio patchbay, I can handle this.
Which ever you prefer.

Good to know in your experience it only zaps the PS and not the unit.
I am pretty sure this is the case here.
It wasn't a full 220v most likely..
island power is pathetic.

Other than this issue the pedal has been a joy to play through.
_________________
DLD, Chili farmer. Plus bananas and papaya too.

Real happiness has no strings attached.
But pedal steels have many!
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