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Topic: Music 123 give with one take with other ? |
basilh
From:
United Kingdom
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Posted 21 Feb 2006 7:09 pm |
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Being as this section's description is "Steel Guitarists and their Music " and that I'm a Steel Guitarist and this is regarding my music, I think that this MAY be the right place to pose the question, What do I do next ?
1. I bought this:- FreeHand MusicPad Pro Plus
And the invoice omitted the FREE Stand so I e-mailed them.
2. They E-mailed me a receipt and the FREE Stand was NOT on it.
3. Today I received the MusicPad Pro Plus and the Deluxe case that I also ordered, BUT NO STAND !!
What recourse have I as they haven't (as yet) responded to my communications?
b0b, if I'm in the wrong place please feel free to either delete this or guide me to somewhere suitable !![This message was edited by basilh on 21 February 2006 at 07:10 PM.] |
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Paul Norman
From:
Washington, North Carolina, USA
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Posted 23 Feb 2006 4:23 am
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| What is a Music Pad Pro? |
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Ken Byng
From:
Southampton, England
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Posted 23 Feb 2006 4:32 am
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Basil
You need to put a letter in writing (snail mail) via recorded delivery. You can never guarantee that an email note is received, although I suspect that the company is ignoring your emails. If you bought the item on a credit card, then you may be lucky and you can pursue a claim through the card company, but you must be able to demonstrate that you were intitled to the stand (easy enough from the web page) and that you have tried to communicate with the company concerned with no joy. |
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Mike Selecky
From:
BrookPark, Ohio
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Posted 23 Feb 2006 5:17 am
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I would try to contact the company on the phone - e-mail communication with online companies is usually futile. I have purchased through Music 123 without any problem before though, I don't think that they're any kind of scam outfit - if you actually get to talk with somebody, I'll bet it gets cleared up quickly. If not, you can always report them to:
http://www.ripoffreport.com/  |
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Erv Niehaus
From:
Litchfield, MN, USA
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Posted 23 Feb 2006 7:30 am
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Over the years, I have dealt with Music 123 on numerous occasions. Never had a problem. 
Erv |
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Stu Schulman
From:
Ulster Park New Yawk (deceased)
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Posted 23 Feb 2006 10:20 am
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| Basilh:they owe you the $199.00 free stand that is also included.I hope that you used a credit card to do this transaction?I bought a Washburn guitar from music 123 about 5 years ago,after two months it still had not shown up,I had my credit card people go after them...I got my money back,they seem flakey to me,I would make them give you the stand,It's part of the "Deal",Stu |
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Smiley Roberts
From:
Hendersonville,Tn. 37075
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Posted 23 Feb 2006 11:05 am
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Print out the page,circle the part where it says,"Free Items Included",write,IN BOLD LETTERS next to it,"WHERE IS IT???". Sent it certified "snail-mail".
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~ ~
©¿© It don't mean a thang,
mm if it ain't got that twang.
www.ntsga.com
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basilh
From:
United Kingdom
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Posted 23 Feb 2006 12:11 pm
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Mark Tulbert 'phoned Music 123 on my behalf, and it would appear that it was
Thanks so much for all the advice and help..
BTW the FreeHand MusicPad Pro Plus is just the Canine Genitalia as far as studio use is concerned.. just check out their pedigree at Click Here
Baz[This message was edited by basilh on 23 February 2006 at 12:12 PM.] |
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