Fatal System Error

Tony Palmer · From: St Augustine,FL

I have XP Pro, Pentium 4 and have recently started getting unexpected shutdowns with the message Stop c000021a {Fatal System Error} etc.,....computer shuts down and then I can fortunately reboot sucessfully.
Any ideas?

Darren Harkins · From: Benton, Illinois, USA

What are you doing when it happens?
Is it a certain program that causes the computer to crash?
Does it crash randomly for no reason?

There are a plethora of things that can cause a computer to crash the way you have described. Anything from a bad stick of memory to dust buildup inside the computer causing it to over heat to something as simple as a corrupt driver.

If you could narrow down what is happening right before it crashes, it would be easier to begin to diagnose your problems.

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Jack Stoner · From: Kansas City, MO

Tony, do a search on www.google.com for Stop c000021a

You will get a lot of info on it. As mentioned many possibilites.

Tony Palmer · From: St Augustine,FL

Darren, it doesn't seem I'm doing anything particular when it happens...I can't really say if there's any pattern.
It almost seems random.
Jack, I did do a Google search but I got mostly answers from subscription only web sites.
I'll look a little harder.
Edited after re-googling....
I think I answered my own question http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

[This message was edited by Tony Palmer on 22 April 2005 at 11:50 AM.]

Jack Stoner · From: Kansas City, MO

Good leg work, Tony.

Let us know what it turns out to be.

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