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Post new topic Door not opening
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Author Topic:  Door not opening
Joe Delaronde

 

From:
Selkirk, Manitoba, Canada
Post  Posted 29 Jan 2002 9:55 pm    
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I have one burner cd & 1 player CD.
All's well with the player CD. However, the door on the Sony burner doesn't always open when I push the "open" button. I store data files on the CDs so as not to over crowd my hard drive. I frequently find the need to change disks, but the door won't open. When this happens, I have to restart the computer. When it checks the CD during boot up, the light comes on and I press the button and the door opens.
I ran Nortons Disk Doctor, cleanup and scandisk. They find no problems.
I'm already eyeballing the sledge hammer.
Any ideas. Oh! I have uninstalled, installed and ran all the maintenance after.
I also ran Scanreg.
Thanks
Joe
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Bobby Boggs

 

From:
Upstate SC.
Post  Posted 29 Jan 2002 10:03 pm    
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I'm already eyeballing the sledge hammer.I've been there. Best of Luck bb
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Jack Stoner


From:
Kansas City, MO
Post  Posted 30 Jan 2002 3:03 am    
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I've had that happen a time or two, when something would happen in the burn process - whether is was a bad status, or whatever. As you've found out the only way to get the door open is to reboot.

Sony drives seem to be a bit more cranky than other burner drives, but I had a HP when I got the lockup.
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Tom Diemer

 

From:
Defiance, Ohio USA
Post  Posted 30 Jan 2002 5:07 am    
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Joe, I just ran into this same problem at one of my customers sites. I even changed the drive completely, to no avail.

In this case, the fix was... get this.... changing brands of blank disks. Makes no sense, but it worked.

I could exit to DOS ( it was Win98 ) and open it, but it wouldnt open in Windows. Is that what you see too? It also wouldn't respond to the 'Eject' command on the menu.

Anyway, try a different brand of CDR or CDRW - it worked for me, and its been ok for over a month since we did that.

Tom
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Jim Smith


From:
Midlothian, TX, USA
Post  Posted 30 Jan 2002 6:48 am    
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Do you know that the tiny hole in the front of the drive is for manual ejection? Simply straighten a paper clip, insert it into that small hole and push a little. What happens when you do that? The only time I've seen that fail was on a friend's computer where the power connection was bad - no power, no eject.
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Dan Dowd

 

From:
Paducah, KY, R.I.P.
Post  Posted 30 Jan 2002 6:56 am    
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I have had the same problem. Roxio has a eject on their Direct CD program. This works for me all the time. I put an Icon on my desk top just for this reason.My CD burner is a Pacific Digital 25x burn speed from Sams. I saw a similar one their last week for around $100.

[This message was edited by Dan Dowd on 30 January 2002 at 06:59 AM.]

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Joe Delaronde

 

From:
Selkirk, Manitoba, Canada
Post  Posted 30 Jan 2002 10:21 pm    
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Found the problem!!!!
The "Direct CD" icon must be in the systems tray (bottom right corner).
When clicked on a menu will pop up then you can "eject". Also the door button now works.

I had removed a lot of the icons because of system recources & the "Direct CD" icon was one of them.

Hope this helps someone else.
Joe
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Jim Phelps

 

From:
Mexico City, Mexico
Post  Posted 30 Jan 2002 10:51 pm    
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In other words, Direct CD must remain in the Startup folder or be open.
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Dan Dowd

 

From:
Paducah, KY, R.I.P.
Post  Posted 31 Jan 2002 5:48 am    
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I removed mine from the startup list due to the resourse problem Joe mentioned above. However by putting the Icon on the desk top it is there when you need it and does not use any resourses until you need it. I dont know why it is only needed when burning a data CD. Works OK when burning a music CD.

[This message was edited by Dan Dowd on 31 January 2002 at 05:48 AM.]

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Joe Delaronde

 

From:
Selkirk, Manitoba, Canada
Post  Posted 31 Jan 2002 8:50 am    
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Thanks Dan
We're going to move it.
Joe
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Jim Phelps

 

From:
Mexico City, Mexico
Post  Posted 31 Jan 2002 12:12 pm    
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Yes, that's exactly what I do, I clean out the startup folder and put shortcut icons on the desktop, I remove as much as possible from startup. For anyone not familiar with this, putting an icon on your desktop and putting it in the startup folder and seeing the icon on the quick-launch lower-right are not the same. With a desktop icon you still have to doubleclick it to open it for it to work. With it in the startup folder it's already running, or some portion of it is. The point is as I said, it has to be open. Doesn't matter if you open it from the desktop icon or if it's in startup.
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Tony Prior


From:
Charlotte NC
Post  Posted 3 Feb 2002 3:04 am    
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Although you found a solution to getting the drive open, the real problem did not go away. My hunting dog thinks that the writing session to the blank CD was not completed and thats why the door did not open, The three number one reasons these issues occur are 1: bad blank disk, 2: barely compatible blank disk, 3: non-compatible blank discs. Do not use cheap media and possibly change brands of the better media. Just cause you get 50 in a pack does not mean you're gonna get 50 good disks. I have three PC's with three burners, some blanks work with all, some work with 1 or 2, some don't work with any of the 3. We're talking a 60 cent disk made by a company that probably punched out more blanks than dollars that the Enron execs ran off with ! There's no way they have 100%
zero defect ratio . It's more realistic to think that the defect rate is probably between 5% and 10% for quality media and higher for cheap media. That being said, older CD writers of lower speeds are less likely to be compatible with the current Hi Speed media even though they may claim a
1- XX speed spec. Oh yea, before you stick the blank in the drive , turn it over and look at it, I have seen brand new wrapped in plastic blanks with finger prints and debris on them ! This, will cause a problem.
TP

[This message was edited by Tony Prior on 03 February 2002 at 03:07 AM.]

[This message was edited by Tony Prior on 03 February 2002 at 03:10 AM.]

[This message was edited by Tony Prior on 03 February 2002 at 03:12 AM.]

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