Cubase System 4 SL 2.2

Eddie Harper · From: Fairfield, Ohio

I bought Cubase System 4 recently because I wasn't able to multitrack with the previous program I had. I cant even record one track with cubase as all there is pops and crckling sounds and so far no help from the Steinburg forum. Does Cubase need to be run on a stand alone system? I also had to upgrade the soundcard as my sounblaster Live didn't support ASIO drivers. I'm getting alot of money wrapped up in this system with no rewards. Any Help or suggestions appreciated. Thanks Eddie

Steinar Gregertsen · From: Arendal, Norway, R.I.P.

In one of the menus you should find something called "Device setup" (or something similar, I don't quite remember),- make sure it is set to the correct soundcard driver, and from the problems you describe it sounds as if you need to increase the buffer size. This will alsi increase the latency of the system, but depending on what brand of soundcard and how much RAM your system has, you'll probably need to live with a latency of ~10 to 12milliseconds.

So,- after you're sure you've chosen the correct soundcard driver, set the buffer size to the max and if that takes care of the pops and crackles, decrease the buffer size step by step until the noise reapears, then go up one step again.

Steinar

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www.gregertsen.com

Kiyoshi Osawa · From: Mexico City, Mexico

I have had the same simptom you mention happen when trying to record using cubase on my laptop. A very detailed list of your system specs would greatly help in assessing the cause of your problem.

Although a standalone audio/midi computer would be the best possible solution, there are a couple of things you could do to your OS to tweak it for audio recording.

1. Only have Cubase and NO OTHER PROGRAM open during recording. This includes spyware, task managers, internet connection, spy ware, and SPECIALLY ANTIVIRUS SOFTWARE. This sounds a lot easier than it is. If this is a computer you use regularly to check your mails and surf the net, chances are there are at least SOME spyware programs installed on your system. Try one of the various anti-spyware programs out there.

2. Preferably record audio to a hard disk different to the one you are using as a system disk. That is, try not to use the same "C:" drive in which windows is installed to record your music. If this is not an option, try using included windows system utilities to defragment your hard drive.

3. Make sure that your audio hardware supports the audio format you are trying to record in with cubase. Cubase can work with pro audio sound cards that can record with bit rates of up to 24 bits, and 128 khz sampling frequencies. Common audio cards like the soundblaster you mention usually cannot record higher than 16 bits 48khz. These settings can be changed within cubase in the "project settings" window under the edit menu (or shift-s if your into keyboard shortcuts)

After trying this, go through some tests to see if your audio hardware is actually working, or if the problem occurs only when trying to record with cubase. That is, try recording into "sound recorder" or maybe the other program you used to use.

I hope all this helps, or at least points you in the right direction.

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Williams Keyless U12

Kiyoshi Osawa · From: Mexico City, Mexico

ha! steinar, you and me are allways posting replies to cubase users here in the forum!

this is the second time we post at the same time...

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Williams Keyless U12

Eddie Harper · From: Fairfield, Ohio

Thanks Steiner and Kiyoshi. Cubase sysstem 4 has amedia interface called the m14. I can route the ins and outs through Device Setup. Steiner, do i increase the buffer size just for the soundcard I'm using, which is an Audigy 2 ZS Platinum, or the buffers in both souncard and m14. They recommend using the m14 ASIO Driver.
Kiyoshi I'm using a Dell 8200. Pentium 4, 512 MB Ram 80 Gig HD with Audigy 2 ZS Platinum. I can see now why you need a stand alone computer just for recording. You can't even disable Norton AntiVirus without popups every 30 sec. I do use the computer for everything else so maybe I should go back to Magix. Again Thanks for all your suggestions and Help. I'll certainly keep trying to get the bugs worked out as Cubase is really a pro system with a steep learning curve. I think I've run off into the ditch. Just a little humor to keep me from pulling my hair out. Eddie

Steinar Gregertsen · From: Arendal, Norway, R.I.P.

Eddie,- you only need to adjust the buffer size for the driver you're using, in your case that would be the m14 ASIO driver. Your system seems to be 'hot' enough to handle the job, just experiment with the buffer size and do as Kiyoushi says,- disable as much as you can of the other stuff running on your PC. When you disable Norton AV, can't you decide how long you want it to be turned off without getting those pop-ups?
Plus,- you do use Windows XP, right?

Kiyoshi,- I believe 'they' should start paying us a fee soon, what do you say?

Steinar

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www.gregertsen.com

Kiyoshi Osawa · From: Mexico City, Mexico

"they" meaning steinberg? ha ha! I'd love to see that. They can't even get a copy of Nuendo 3 for me with my local yamaha dealer!

Anyway, Yeah, I forgot all about buffering. It should have popped right into my mind. It seems like your system should be able to record at least one track in mono even whith anti virus software running in the background.

Also, don't be intimidated by multi track recording software. Just take your time to experiment and try out all the options. If you understand the basics of audio recording (like mixers, effects sends, compressors, etc..) then you know more than enough to get a great recording out of your setup.

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Williams Keyless U12

Steve Hinson · From: Hendersonville Tn USA

Could it be a clock issue?When I first started recording at home,I was getting all kinds of noises because my Pod Pro was set at 44.1 and I was recording at 48...when I got everything on the same page the popping stopped...

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Eddie Harper · From: Fairfield, Ohio

Thanks Matt for the suggestions. I had already stumbled onto the external clock situation but hadn't tried recording in those steps, Will give it a try.

Matt McGunigle wrote

regarding your post to the steel guitar forum,

I had the same problem with my MI4 (for 8 months! arrgh!)

finally, they told me what I needed to know.

there is a bug in their hardware and/or software and/or firmware.

the short workaround is as follows:

1) have Cubase open and ready to record;

2) be sure to be monitoring the track you’re recording on so you can hear the static and crackling through your headphones or monitors

3) while in this state, open (from the system tray) the “Steinberg MI4 Panel”

4) find the external clock button (directly below the phantom power button)

5) toggle the external clock button on and off repeatedly until the monitored sound is clear (it will become quite a bit louder so watch out for feedback if you are monitoring with speakers in the same room as the mic).

I agree this is screwed up right here, but having said that, I have to admit the setup records really well.

I was quite pissed off for a while, but now that I have been recording for several months with it, I will keep using

it till it dies. (I won’t get another one, though)

there’s no telling how many times toggling the external clock button it takes, in my experience it ranges from 0 to 30 toggles, but most of the time it’s just a handful ~4 times.

I sure hope this gets you up and running on account of I know just how you feel right now about this.

feel free to repost this to the SGF (please don’t pass on this email address since it’s for work), I’m still lurking at this point.

Good Luck,

Matt McGunigle

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