| Author |
Topic: could someone please tell me the truth |
Wayne Brown
From:
Bassano, Alberta, Canada
|
Posted 24 Mar 2016 12:26 pm |
|
Mods if this is not in the right spot please move it to where it should be.
hi folks please believe me i am not trying to make trouble or offend anyone. but would someone tell me the truth.
why is it such a pain in the backside to get american folk to ship anything to Canada.
1 do the shippers ie: USPS or ups or fedex make it difficult to ship anything.
2 is it the government making to much paper work
3 is it just pure laziness that folks don't want to go through the extra paper work to get it across the border.
once again i am not trying to offend anyone. it is just we ship product all the time to the USA without hassle. but it seams to be a real different story coming from the USA going to Canada.
any light that can be shed i would be very grateful
thanks
wayne
_________________
Owner Out West Music,Parts and accessories.
Steel Guitar service and Restoration
www.outwestcountry.ca |
|
|
 |
Rick Abbott
From:
Indiana, USA
|
Posted 24 Mar 2016 12:34 pm
|
|
I've shipped to Canada a couple of times. Both times I shipped by USPS. I had to fill out a Customs form that asked some detail about the items and a few other questions; no big deal. It cost a bit more than average, but again, no big deal.
Yes, more paperwork. Yes, declared value.
Maybe some folks are paranoid about giving extra info to the government? Maybe.
_________________
RICK ABBOTT
Sho~Bud D-10 Professional #7962
Remington T-8, Sehy #112
1975 Peavey Pacer 1963 Gibson Falcon |
|
|
|
Jerry Malvern
From:
Menifee, California, USA
|
Posted 24 Mar 2016 12:35 pm
|
|
| Number 3 Wayne. |
|
|
|
Jerry Jones
From:
Franklin, Tenn.
|
Posted 24 Mar 2016 12:40 pm
|
|
Probably the lack of familiarity with the export process.... Invoices, SED, harmonized codes, etc. For the few times that someone would ship to Canada, it's hardly worth the learning curve.
If you are already familiar with the process, you could post some kind of tutorial.... that would be helpful.
_________________
Jerry Jones |
|
|
|
Wayne Brown
From:
Bassano, Alberta, Canada
|
Posted 24 Mar 2016 12:46 pm
|
|
i'm sorry jerry but i do not know what the USA requirements are.
if it is anything like canada
1 fill out the customs declaration, value ins and ship...
the rest of the responsibility is on the receiver for taxes etc.
this does seam to be a newer thing though. (just using as an example) but back in the late 90s to 2000s i had no problem getting people to ship pedal steels and related accessories up here...now not so much...it is even listed in some of the for sale ads shipping US only...hmmm
thanks
wayne
_________________
Owner Out West Music,Parts and accessories.
Steel Guitar service and Restoration
www.outwestcountry.ca |
|
|
|
Bob Knight
From:
Bowling Green KY
|
Posted 24 Mar 2016 12:48 pm
|
|
Canadian receivers reversing duty charges back to the sender in the states.............  
_________________
<b>Rick Johnson Cabinets<b>
<b>Brand X Custom Fiber Cases</b>
<b> John Pearse Thumb Picks, Bars and Strings</b>
"Thankfully, persistence is a great substitute for talent."
— Steve Martin |
|
|
|
Wayne Brown
From:
Bassano, Alberta, Canada
|
Posted 24 Mar 2016 12:52 pm
|
|
well bob that's just wrong and cheap...and should be understood during the deal between the too parties.
there was a time when i sold a used steel to someone in the US and had to go to bat for them as the postal service down there wanted duty for a mullen which obviously was built in the US and should have no taxes...and after dealing with USPS on this they rescinded there request.
thanks
wayne
_________________
Owner Out West Music,Parts and accessories.
Steel Guitar service and Restoration
www.outwestcountry.ca |
|
|
|
Richard Sinkler
From:
aka: Rusty Strings -- Missoula, Montana
|
Posted 24 Mar 2016 1:27 pm
|
|
I've shipped by FedEx to Canada and Europe a couple of times. The extra paperwork is a pain, but not really that bad. I think a lot of it is just the fear of something they aren't really familiar with. That was me until I did it.
_________________
Carter D10 8p/8k, Dekley S10 3p/4k C6 setup,Regal RD40 Dobro, Recording King Professional Dobro, NV400, NV112,Ibanez Gio guitar, Epiphone SG Special (open D slide guitar) . Playing for 55 years and still counting. |
|
|
|
Allen Hutchison
From:
Kilcoy, Qld, Australia
|
Posted 24 Mar 2016 1:42 pm
|
|
Not meaning to offend either BUT - I'm sorry, I just have to chime in here!
Wayne, imagine my frustration down here, if you can't get anything shipped just over the border!
Why - some people even advertise they'll only ship to the 48 continental states, even Alaska & Hawaii miss out!
What amazes me, is that at times, these same people whinge when they can't find a buyer! 
It is frustrating & whatever the reason, 1, 2 or 3, we can't force anybody to ship to us if they don't want to sadly.
Just like to finish by saying that I've had several successful purchases from happy US sellers in the past, that did go the extra mile & I thank them for that  Cheers from Oz, Allen |
|
|
|
Mark van Allen
From:
Watkinsville, Ga. USA
|
Posted 24 Mar 2016 5:52 pm
|
|
I've said this in a similar thread before… I ship lessons all over the world, almost invariably safely with a very few lost. EVERY single shipment to Canada is damaged beyond use, I have to resend a new item, in a thicker much more expensive mailer. I don't know if it's customs or sorting machines, but I've gotten to where I don't want to see Canadian orders so much.
_________________
Stop by the Steel Store at: www.markvanallen.com
www.musicfarmstudio.com |
|
|
|
Jerry Roller
From:
Van Buren, Arkansas USA
|
Posted 24 Mar 2016 5:53 pm
|
|
I do every thing possible to help guys in other Countries by shipping to them. I have found that it is harder for these guys to obtain stuff that we have readily available here and they are very appreciative for the help. I have purchased stuff from others in the USA for guys in other Countries and shipped to them. I have also found those guys to be absolutely honest and great to deal with.
Jerry
_________________
http://www.littleoprey.org/ |
|
|
|
Dyke Corson
From:
Fairmount, IL USA
|
Posted 24 Mar 2016 8:04 pm
|
|
| What Bob said. I've got nailed for the duty fees almost every time I have shipped anything fedex to Canada. I was told that using USPS they can't come back on you. We have sent a few guitars USPS and I've never been billed. |
|
|
|
Doug Earnest
From:
Branson, MO USA
|
Posted 24 Mar 2016 8:05 pm
|
|
I ship to Canada all the time, and a lot of other countries also. I always use the US Postal Service and as my shipments are all under 50 pounds it's really not a big deal.
Sometimes Canadian customs takes a while but it always gets through. Tracking doesn't work the very best but is OK within the limitations. It works better for the post office than it does for the online customer.
There are insurance limitations on higher value shipments that can make some sellers wary, and rightfully so.
Having worked a lot in Canada when playing nuclear power plant field engineer I see that things move a little differently there than in the US. It works very well up there once you learn the rules. |
|
|
|
Jerry Jones
From:
Franklin, Tenn.
|
Posted 24 Mar 2016 8:16 pm
|
|
Very important to check the box on the waybill that states "bill duties and taxes to: Recipient"
_________________
Jerry Jones |
|
|
|
Bob Hoffnar
From:
Austin, Tx
|
Posted 24 Mar 2016 8:58 pm
|
|
I use USPS online shipping and payments. There site makes thing very easy as long as the package isn't too big.
_________________
Bob |
|
|
|
Ray Mangrum
From:
Nashville, TN.
|
Posted 25 Mar 2016 3:43 am Canada shipping
|
|
| I've shipped several packages North of the Border (maybe just luck) but no problems. Yeah, you fill out one more form, but that's part of doing business. Maybe if you could be more specific to the problem, a solution may become apparent. |
|
|
|
Graham
From:
Marmora, Ontario, Canada
|
Posted 25 Mar 2016 4:08 am
|
|
Ever since NAFTA came into effect, anything made in the U.S. or Canada, going to either place has been "duty free."
If you order something made in the U.S. and shipped via USPS, you will not be billed for duty, although, depending on their mood, Canada Customs could bill you for sales taxes, in which case they change the U.S. $ amount to Canadian and bill you based on that figure.
However, if you ship via UPS, Fed-ex or any of the other similar carriers, you will get dinged for a brokerage fee as they have to use a Broker to get things across the border and thru Customs.
Ebay has gotten into this in a big way now by automatically adding an "import" fee to your bill if the seller uses their "Global shipping" service. I quit using Ebay a few years ago.
I order nothing from anybody or any company who won't ship to Canada using the USPS.
_________________
Rebel� |
|
|
|
Bill Miller
From:
Gaspe, Quebec, Canada
|
Posted 25 Mar 2016 5:30 am
|
|
It is human nature to take the path of least resistance. Here in Canada we often have to sell steel guitars and related gear to the U.S. because of a very tiny market here at home. If you live in the U.S. you probably won't have that problem, so why expose yourself to additional risk and hassle? For anyone who really wants to ship internationally it is not all that big of a deal but it is more complicated than doing a local deal. Most dealers and manufacturers are hungry enough for business to have gotten used to shipping abroad. Not so much for individuals. I recently sold a guitar and shipped it to the U.S. but it was a bit of a worry. For one thing the greater the distance something has to travel the greater the risk of it being damaged along the way.
It can be frustrating not to have access to everything that is for sale across the border but I think a lot of sellers will ship to Canada before they will ship to any other country. |
|
|
|
Michael Yahl
From:
Troy, Texas!
|
Posted 25 Mar 2016 6:50 am
|
|
As several had stated above, shipping internationally isn't that big of a deal on smaller items. Probably 20% of my orders are international. It takes me about 2-3 minutes to fill out the customs form 2976 (small form) but all of my stuff is usually less than 4lbs and I only use the US Postal Service. I ship worldwide and haven't had any problems but I know that larger items are going to require a different method and do incur greater risk of damage.
Very rarely has the container been damaged in transit and I've shipped hundreds of items to Australia and Canada. They are my two biggest international destinations. Right now their currency is weak against the dollar so orders are light at this time but when it's equal or stronger I see lots of international orders. I think that it's mostly fear of the unknown with many folks. Recently the USPS has not let me insure international orders unless they are Priority Mail, which is quite expensive, and I don't know their reason for this. I simply charge an additional $2.85 for my time to fill out the customs for international shipments and my customers don't mind.
My biggest worry is that USPS uses different contract carriers when going internationally depending on the final destination. The bad thing is that you cannot track the shipment once it leaves US shores.
I just had a shipping tube arrive in Denmark this week and although the tube was in bad shape (and it had pull rods in it), the contents were undamaged and all intact. This is only the second time that I've had damage on an international shipment out of hundreds that have gone internationally yet it still arrived in 8 days. Normal transit time is 1-2 weeks even to Japan and Australia.
_________________
"Don't fergit to kiss yer horse!"
'72 Sho-Bud Professional D10, (in pieces .....), '78 MSA Classic XL D10, '69 Emmons PP, Fender 2000
Peavey Session 500 BW, Crate Digital Modeling Amp
PSG PARTS
http://www.psgparts.com/ |
|
|
|
Doug Beaumier
From:
Northampton, MA
|
|
|
|
Alan Brookes
From:
Brummy living in Southern California
|
Posted 25 Mar 2016 10:47 am
|
|
There have been several instances where friends back in England have wanted to buy items on eBay that were advertised as "only shipping to the continental U.S.",and they've had them ship the items to me in California, which I've then re-shipped on to them. Having bank accounts in both England and the U.S. also helps.
I order items from English suppliers all the time, and they arrive within a few days and never seem to attract U.S. or State taxes, but it doesn't seem to work the same in reverse. I've shipped items to England that have been held up in customs and then the recipients have received enormous bills from the Customs & Excise about a week later.
One thing you might consider. As a musician travelling abroad you rarely encounter problems passing through customs with your instuments, especially if you say that you're on your way to a session. They rarely make notes of the serial numbers of instruments, so you can return with a completely different one. |
|
|
|
Dave Mudgett
From:
Central Pennsylvania and Gallatin, Tennessee
|
Posted 25 Mar 2016 11:38 am
|
|
| Doug Beaumier wrote: |
| I ship my books and CDs all over the world, no problems. But I won't ship a guitar or an amp outside of the USA. Tracking can be very difficult if a box is lost or stolen or if there is damage. It's not worth the risk. It has nothing to do with the additional paperwork in international shipping. It's the risk of lost-stolen-damage and the difficulty of tracking and finding out what happened once the box leaves the USA. |
Bingo. Small, relatively inexpensive stuff - risk potential small. Big, heavy, expensive stuff - risk potential large. If someone isn't a professional seller, the risk of shipping heavy and expensive stuff is often considered too high.
I had an experience of having something large shipped to me from Canada some time back. The fellow shipping it wound up getting gigged for a sizeable sum due to some shipping gotcha he didn't know about. He just shipped it anyway and took the gaff, but I felt lousy about it. If he had told me about the problem before shipping, I would have gladly let him off the hook to find a buyer in Canada. I think for most of us, doing an occasional deal is not "business" - we just want a no-hassles transaction that everybody feels good about in the end.
If you're a professional seller/builder or something like that, you sometimes take significant risks as a business decision - that's part of the business. Most high-end guitar dealers I know will ship to many if not most places internationally. But I can tell you that the guys I know cover that risk with large insurance, and do enough volume to get reasonable treatment if something goes wrong. Private sellers, doing an occasional deal, frequently have an entirely different risk profile on this kind of thing. |
|
|
|
Jerry Jones
From:
Franklin, Tenn.
|
Posted 25 Mar 2016 2:15 pm
|
|
| Dave Mudgett wrote: |
| But I can tell you that the guys I know cover that risk with large insurance, and do enough volume to get reasonable treatment if something goes wrong. |
That's probably true and in 25 years of shipping, I had very few claims, all of which were paid. 
_________________
Jerry Jones |
|
|
|
Dustin Rigsby
From:
Parts Unknown, Ohio
|
Posted 25 Mar 2016 2:16 pm
|
|
For the right price,I'll ship anywhere. I've never had an international inquiry for anything I've ever sold....
_________________
D.S. Rigsby |
|
|
|
Jon Light (deceased)
From:
Saugerties, NY
|
Posted 25 Mar 2016 2:54 pm
|
|
I sold one lightweight, medium-expensive item to a guy overseas. At first I said 'nah, sorry--I don't think I want to deal with the hassle' (of something I had never done & knew nothing about). But he really wanted it and he walked me through the procedure, step by step. He knew his stuff. It worked and everyone lived happily ever after.
The moral: if you are an int'l buyer and you really want something from a reluctant seller, do the leg work and remove the hassle. |
|
|
|
