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Author Topic:  Peavey Electronics Corporation
Mike Brown

 

From:
Meridian, Mississippi USA
Post  Posted 8 Jan 2016 10:20 am    
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Sometimes I feel the need to intervene on some forum discussions concerning Peavey products. Like other manufacturers, we have our faults and problems. But, we also stand by our product designs and work out communication difficulties with our customers and the Peavey product that they have purchased. We have used millions of parts through the years. Naturally, some parts may not be available after a few years but most of the time, we can recommend an alternative part. Sometimes we cannot.

This is our fiftieth year in the musical instrument business and Peavey is still operated and owned by the founder of Peavey Electronics, Hartley Peavey. A lot of companies do not survive that long, especially having the same owner and founder.

I contacted Jeff Bollettino and provided the part numbers for the knobs for the Nashville 400 that are still available(all colors are not available though). I'm sure that our parts personnel can accommodate his request. When calling provide the part number is possible.

Our labor rate to repair Peavey products out of warranty is $55.00 per hour plus parts and return freight if sent to the factory for our factory techs to repair, which is much, much lower than other manufactures. Authorized Peavey Service Centers across the U.S. are at liberty to charge their labor and parts pricing.

My point is, unless you "know", please don't assume and post on the Forum as that just starts "rumor"s and false information. I am available via phone Monday through Friday from 8am to 5pm CST. I can be reached toll free in North America at 1-877-732-8391, ext.1180.

If I cannot answer your question, we have Repair Assistance lines at ext.1295 and ext. 1319, parts ordering at ext. 8106 as well.

I invite any questions about Peavey products and the Peavey Corporation. You may direct them to mike.brown@peavey.com or call me at the above number.
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Dave Diehl

 

From:
Mechanicsville, MD, USA
Post  Posted 8 Jan 2016 2:27 pm    
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Mike, my experiences with Peavey has always been excellent. I can always get someone quickly to answer my questions and when I purchase something, it is quickly received. So, I for one have nothing but praise for Peavey, and you. You too are always very responsive to my inquiries. Thank you!
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Jim Saunders


From:
Houston, Texas, U.S.A.
Post  Posted 8 Jan 2016 3:37 pm     Peeavey
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Well said, Mike. You have always been available and a big help. Keep up the good work. The fact that many "vintage" Peavey amps still dominate the steel world tells us about your company. Our Southeast Texas steel guitar club meeting usually display a wide array of Peavey amps. NV400, NVV112, Session400, etc.
I know the steel world is only a small fraction of Peavey's business, but, I for one would love to see you back at Dallas and St. Louis.
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Jeff Bollettino


From:
Virginia, USA
Post  Posted 8 Jan 2016 4:07 pm    
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Mike, I hope my original post on the knobs wasn't taken as criticism of Peavey. If it was I'd like you to know that it wasn't my intention. I just wanted to get rid of the knobs. For all I know I may have given the parts person the wrong serial number and they looked up the wrong Bill of Materials. I appreciated your post earlier today and will re-order when I have a chance.
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Mike Wheeler


From:
Delaware, Ohio, USA
Post  Posted 8 Jan 2016 4:19 pm    
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I'll second what Dave and Jim have said. My dealings with the Peavey repair department folks over the past 29 years has always been fair and accurate. Hartley sure does employ some terrific people and they always try their best to help me solve my problems...no matter how difficult.

And we are VERY, VERY lucky to have Mike Brown in our corner. He really cares about us goofy steel players and all our strange problems.
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Jim Pitman

 

From:
Waterbury Ctr. VT 05677 USA
Post  Posted 9 Jan 2016 5:55 am    
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Mike you are the man and thanks for tending to the steel guitar community over the years.
I'm an EE/steel guitar player who owns a Session 400 from the mid 70's. Not to single out any specific Peavey product, but the gear from that era is unique in that it was technilogically transitional. The era betwee tubes and IC op-amps/digital was a mere two decades long. I've run CAD simulations on the Sesion 400 discrete transistor circuits and I would put the designer of such in the same category as other historically significant audio engineering greats like Walter Jung, Nelson Pass, and David Self to name a few.
Who is this person?
Still alive?
There are probably less than a handful of engineers left nationwide with his/her knowledge.
The entire audio products industry caved into the economic advantages continuing electronic integration presented for better or worse. Peavey is still going - a testament.
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Bill Terry


From:
Bastrop, TX
Post  Posted 9 Jan 2016 8:33 am    
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Quote:
... the gear from that era is unique in that it was technilogically transitional. The era betwee tubes and IC op-amps/digital was a mere two decades long.


I agree.. I own two Session 400s, a first year with the silk screened faceplate and a mid 70's. To my ear, the Session 400 is one of the best sounding steel amps around, and I attribute at least some of that to the all discrete design. I'd be curious who the designer was as well.

Strangely, as good as these amps sound, you can still pick them up for 300 bux or so in good working condition. I've never been able to figure that one out.
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Erv Niehaus


From:
Litchfield, MN, USA
Post  Posted 9 Jan 2016 8:57 am    
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Bill,
I think the primary reason is because we've developed into a bunch of wimps. We don't have the strength to pick up these amps anymore! Same thing with pedal steels. When a pedal steel comes up for sale one of the first questions asked is: "How heavy is it?".
If that's your main concern, you should be playing a harmonica!
Whoa!
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Malcolm McMaster


From:
Beith Ayrshire Scotland
Post  Posted 9 Jan 2016 9:06 am    
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Erv, please have some respect for those of us who have back problems, if I did not have light gear I could not play, I take exception to your comments and am sure a lot of other back pain suffers will also.
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MSA Millenium SD10, GK MB200, Sica 12inch cab, Joyo American Sound Pedal/ Jay Ganz Straight Ahead amp, Telonics 15inch in Peavey cab, Digitech RP150, Peterson tuner.Hilton volume pedal.Scott Dixon seat and guitar flight case.
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Erv Niehaus


From:
Litchfield, MN, USA
Post  Posted 9 Jan 2016 9:55 am    
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Malcolm,
I don't know how old you are but I'm 77 years old and I can still handle those old beasts with the help of wheels and/or a cart. Very Happy
A 21 year old blonde groupie doesn't hurt either! Laughing Laughing
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Malcolm McMaster


From:
Beith Ayrshire Scotland
Post  Posted 9 Jan 2016 10:20 am    
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Erv, I am ten years younger than you, but even with the lighter gear I still suffer bad back pain, particularly lifting amp and steel seat in and out of trunk of car, and getting all the gear up and down stairs.I use a cart for amp and seat, steel is in a light weight Scott Dixon wheeled case.I transport steel on back seat of car, as I can slide it in and out without too much bending, even with all this care it sometimes takes a couple of days before the pain goes.
Despite the lighter gear ( MSA Milly, GK MB200 Sica neo speaker ) I find it sounds every bit as good as all the old heavy amps and steels I have used over the years.My wife does not allow the use of 21year old blondes as roadies, and particularly as groupies( my own preference is for red heads) and absolutely refuses to carry it for me.
_________________
MSA Millenium SD10, GK MB200, Sica 12inch cab, Joyo American Sound Pedal/ Jay Ganz Straight Ahead amp, Telonics 15inch in Peavey cab, Digitech RP150, Peterson tuner.Hilton volume pedal.Scott Dixon seat and guitar flight case.
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Tony Prior


From:
Charlotte NC
Post  Posted 9 Jan 2016 10:31 am    
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I know that recently I joined a discussion regarding cleaning connectors on amps for various issues, I also qualified my comments that this is maintenance issue not a failure. My regard for PV products and quality is the highest.
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Emmons L-II , Fender Telecasters, B-Benders , Eastman Mandolin ,
Pro Tools 12 on WIN 7 !
jobless- but not homeless- now retired 9 years

CURRENT MUSIC TRACKS AT > https://tprior2241.wixsite.com/website
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Richard Sinkler


From:
aka: Rusty Strings -- Missoula, Montana
Post  Posted 9 Jan 2016 12:30 pm    
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Erv Niehaus wrote:
Malcolm,
I don't know how old you are but I'm 77 years old and I can still handle those old beasts with the help of wheels and/or a cart. Very Happy
A 21 year old blonde groupie doesn't hurt either! Laughing Laughing


I'm 61 with a bad back, and can still carry my stuff, but use a cart to haul my stuff longer distances.

Erv... Where did you buy the blonde groupie? Do they come in brunette?
_________________
Carter D10 8p/8k, Dekley S10 3p/4k C6 setup,Regal RD40 Dobro, Recording King Professional Dobro, NV400, NV112,Ibanez Gio guitar, Epiphone SG Special (open D slide guitar) . Playing for 54 years and still counting.
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Bill Terry


From:
Bastrop, TX
Post  Posted 9 Jan 2016 1:08 pm    
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I suppose the weight is a concern, and I get that. However, as long as I'm able to carry it, I'll bring whatever amp sounds best. My favorite quote from one of these 'heavy amp' threads was from somebody who said "You carry it for 5 mins, but you have to listen to all night."

This thread has drifted off topic a bit, but back to the original topic from Mike at Peavey; I worked at a Peavey dealer throughout the 70's and 80's and had first hand experience with the folks at Peavey. We had our own service center in-store, but our tech was in contact with the factory folks weekly at least with questions, parts requests, etc. It was first class in every way.

The original Session 400's came with private label JBLs, and we sold a ton of those early Session 400s and LTDs to the steel player guys around FW. Those JBLs got blown at an alarming rate, and we never had a service issue with Peavey. No questions asked, we just sent in the blown ones, and got a replacement. Mike may have to confirm, but I believe those early problems with the JBLs are one of the reasons Hartley decided to design and build his own, i.e. the Black Widows.
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Jack Stoner


From:
Kansas City, MO
Post  Posted 9 Jan 2016 2:54 pm    
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I've always referred people to Peavey Service if a Peavey product needed service. I've had excellent service with both repair and parts. I'm an ex amp tech and the Peavey factory service is the best place for a Peavey product service.

I had a Nashville 400, under warranty, that either the output went out and took the speaker with it or vice versa the speaker went out and took the power amp section with it. The amp was repaired and I was sent a speaker basket replacement.
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Butch Mullen

 

From:
North Carolina, USA 28681
Post  Posted 9 Jan 2016 3:14 pm    
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I got a Session 400 and Vegas 400. I put Peavey handles on each end of the amps. The holes on the corner caps line up with the handles. It is easier to pick up with both hands. Lead it around like a pony if you have wheels. Your welcome.....Butch in NC
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Erv Niehaus


From:
Litchfield, MN, USA
Post  Posted 10 Jan 2016 6:55 am    
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Despite my previous smart remarks, I really feel for you guys with back problems. I have suffered the same over the years. I think it also affects your playing. When you don't feel good, you don't play good.
Bless your hearts! Very Happy
BTW: I'm working on a pedal steel made out of balsa wood. I don't know how it'll sound but it will be light! Rolling Eyes
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Malcolm McMaster


From:
Beith Ayrshire Scotland
Post  Posted 10 Jan 2016 7:21 am    
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Since this is a Peavey post, just like to say, used my Nashville 400 for more years than I care to think about, also Profex and DPC, then Nashville 112, all sounded great, I found them all to sound very similar, 112 obviously less power.Only stopped using them because of weight/back problem. Have to say always had great service from Mike on any questions I asked.If Peavey made a light weight rig I would be more than happy to use it, but alas they don't, and I am extremely happy with my light weight rig which sounds very very close to my old peavy gear, if they do come up with a light weight D class amp Head I will happily try it.
_________________
MSA Millenium SD10, GK MB200, Sica 12inch cab, Joyo American Sound Pedal/ Jay Ganz Straight Ahead amp, Telonics 15inch in Peavey cab, Digitech RP150, Peterson tuner.Hilton volume pedal.Scott Dixon seat and guitar flight case.
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Jerry Overstreet


From:
Louisville Ky
Post  Posted 10 Jan 2016 7:26 am    
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Mike has always been accessible and helpful to the steel community regarding Peavey products. I think his original post should be made a sticky for his contact info.

He's also a pretty nice fellow. Smile
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Tommy Shown

 

From:
Denham Springs, La.
Post  Posted 10 Jan 2016 2:44 pm    
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Mike my gripe is y'all had such success with the Session series of steel amps, like the 400, and even thought it was a tone of bricks the Session 500 amps. And the profex and tubefex processors. A lot of us still use them and you can't beat them for the effects they produce. Anyway the fact is y'all don't make them anymore. The Session 400 and the 500 in my humble opine are the HOLY GRAIL of steel amps. And the latter are the same of effect processors. And as far as "WIMP FACTOR", I am 57, and I carry a custom built EMCI to and from my gigs, and my rack with no problem, And I have knee issues. That EMCI weighs more in the case, than my old Emmons push pull. What I am saying is y'all make a good product, then all of a sudden y'all quit producing. I am talking about the profex, tubefex and the session amps.
The Session series in my opinion were the best amps ever made. They are even better than the Nashville series in my opinion. I am wanting to be constructive in my comments.
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Tom Quinn


Post  Posted 11 Jan 2016 5:06 am    
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Well my first-year Session 400 is great and so is the 112 and so is the Delta Blues. And none of them were made in Communist China. That's my cut-off point with Peavey.
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Mike Brown

 

From:
Meridian, Mississippi USA
Post  Posted 11 Jan 2016 6:41 am     My Posts
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Please understand that I am not seeking praise for "doing my job", but it does get frustrating sometimes when we try to assist our customers and we are criticized for something that is beyond anybody's control. It's all good though.
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Wayne Quinn

 

From:
Cape Breton.NovaScotia
Post  Posted 11 Jan 2016 10:36 am    
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when you live here where i am at i dont have a peavey teck to turn to
with in 300 miles. and all my amps are peavey. so i had to turn to Mike a few times over the years. and he and Peavey all ways got back to me with there advice on how to help me every time. thanks Peavey. Smile
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D10 Carter, SD10 Mullen .Nashville 400,. peavey 112 Boss DD3., RV5,
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David LeBlanc


From:
New Brunswick, Canada
Post  Posted 11 Jan 2016 1:57 pm    
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I`m just like Wayne. In the middle of nowhere (East coast maritimes,Canada), . I`ve asked allot of questions regarding Peavey amps and Mike is always there to help us out. And like most who have them, I haven`t found nothing that sounds as good as my 74/Session 400 . Thanks Mike and Peavey!
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Jack Goodson

 

From:
new brockton,alabama (deceased)
Post  Posted 11 Jan 2016 2:11 pm     Peavey amps
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Mike, I think we have talked about this before, at this Time i still own at least 10 peavey steel guitar amps. When I have a problem I just send it to peavey and call the tech that is doing the work. Their service is why I still own more amps than I need....thanks jack
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