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Topic: Stroboplus HD problem |
Benjamin Franz
From:
Melbourne, Victoria, Australia
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Posted 12 Feb 2014 2:18 pm |
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| My stroboplus HD has stopped taking charge through the USB port. Has anyone else experienced this problem? I've tried different USB power plugs and cables. It's pretty annoying, as to send it back to the US from Australia to repair is just not worth it, and it's not even a year old. |
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Greg Cutshaw
From:
Corry, PA, USA
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Benjamin Franz
From:
Melbourne, Victoria, Australia
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Posted 12 Feb 2014 5:04 pm
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| I was using the cable that shipped with it no problems, and now it's just stopped taking charge. |
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Greg Cutshaw
From:
Corry, PA, USA
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Posted 12 Feb 2014 5:15 pm
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| Does it still communicate through the USB port to a PC? I would call Peterson as they have always offered great service and it could be the quickest way to get an answer and get it fixed cheap. |
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Jack Stoner
From:
Kansas City, MO
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Posted 13 Feb 2014 3:33 am
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Have you tried a different USB port? Or try a smart phone USB port type charger.
Try a different cable? Cables do go bad, although not very often. |
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Malcolm McMaster
From:
Beith Ayrshire Scotland
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Posted 13 Feb 2014 3:56 am
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Contact Sue at Peterson, you will not get any better service than from this young lady.You may find that they have a company doing service/repair near to you.I know that for us UK/Euro players there is a service centre in Germany, which Sue directed me to when I fried my Stroboflip.
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MSA Millenium SD10, GK MB200, Sica 12inch cab, Joyo American Sound Pedal/ Jay Ganz Straight Ahead amp, Telonics 15inch in Peavey cab, Digitech RP150, Peterson tuner.Hilton volume pedal.Scott Dixon seat and guitar flight case. |
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Benjamin Franz
From:
Melbourne, Victoria, Australia
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Posted 13 Feb 2014 6:58 pm
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| Thanks for the replies fellas! |
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Alan Murphy
From:
N Ireland
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Posted 14 Feb 2014 4:04 pm
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Another thing to check out is the rechargeable battery. This is likely to be a 'smart charger' chip which monitors the battery current for a correct charge cycle. If the battery is faulty it may stop pulling current from the battery charger or PC (A PC only gives 100mA but can give 500mA by negotiation)
It may be ok to temporarily remove the battery to see if the unit is working, just in case a bad battery is collapsing the charger circuit.
Some equipment do not like a battery to be removed and run on charger only, but I personally would try it for a short time on an otherwise faulty unit.
The battery is likely to need replaced every 2 - 5 years anyhow.
Alan.. |
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