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Topic: My Hat's off to the Ernie Ball Company |
Ray Mangrum
From:
Nashville, TN.
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Posted 16 Oct 2013 6:11 am |
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| I recently decided to rebuild an old Ernie Ball Volume Control,I use another one all the time, as I prefer the string operation to electronics. I contacted the company to the availability of a part I was missing. They responded quickly and said this part was not sold separately, but because I was loyal to the brand, they would send me the part FREE, including shipping. All they needed was my address. I received the package yesterday in the mail and they even sent some parts I did not request. Talk about customer service, WOW!! I asked their permission to post this, they did not ask for it. Great going Ernie Ball Company!!!! |
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Daniel Policarpo
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Posted 16 Oct 2013 4:15 pm
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| Awesome Ray. That's pretty cool to hear that Ernie Ball's sons are carrying on his legacy with that kind of value placed on their customers. How's your pedal sounding, BTW? |
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Ray Mangrum
From:
Nashville, TN.
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Posted 17 Oct 2013 6:15 am Pedal
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| Not quite finished yet. I have two other ones that I use regularly. And they work great. I put the Tom Bradshaw pot in them and what comes out of the Steel, goes to the Amp. I prefer these to the Electronics that I played for a couple of years. |
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Daniel Policarpo
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Posted 17 Oct 2013 6:58 am Re: Pedal
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| Ray Mangrum wrote: |
| Not quite finished yet. I have two other ones that I use regularly. And they work great. I put the Tom Bradshaw pot in them and what comes out of the Steel, goes to the Amp. I prefer these to the Electronics that I played for a couple of years. |
I hear you, I actually like the Fender pot pedal I use. I've used a couple others, one was a good optics, but it didn't have the throw pedal steel likes,a nd the other one was almost too clean. I like the bit of bite I get at the end of pot pedals. If this one ever goes out, I'll likely try an Ernie Ball, or even an old Emmons. |
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Ray Mangrum
From:
Nashville, TN.
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Posted 18 Oct 2013 6:09 am Pots & Pedals
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| Yeah, I certainly agree!! I have an Emmons pedal to go with my LIII, but generally wind up with the Ernie. I just got used to the feel of the Ernie's and therefore use one most of the time. |
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Patrick Johnson
From:
Nashville, TN
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Posted 18 Oct 2013 5:31 pm
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Thanks for sharing this story.
Last edited by Patrick Johnson on 16 Mar 2014 11:26 am; edited 1 time in total |
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Ray Mangrum
From:
Nashville, TN.
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Posted 19 Oct 2013 5:21 am Thanks
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| I hear you, LOUD &CLEAR!!! That's why I felt I had to tell the story. |
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