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Topic: Thanks to Bruce Zumsteg |
Jeff Valentine
From:
Colorado Springs, USA
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Posted 1 Aug 2012 7:14 pm |
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I tightened a clamp on my Zum too much the other day and stripped it out. Bruce had a new one in the mail that very day. That's great customer service! Thanks, Bruce.
-Jeff |
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Roger Crawford
From:
Griffin, GA USA
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Posted 2 Aug 2012 4:32 am
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| This won't surprise anyone who knows Bruce! |
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Miguel e Smith
From:
Phoenix, AZ
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Posted 2 Aug 2012 5:24 am
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No surprise to me either...just the wonderful way he is
_________________
Mike S.
"Mike & T's House Of Steel" (band)
www.houseofsteelband.com |
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Miguel e Smith
From:
Phoenix, AZ
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Posted 2 Aug 2012 5:24 am
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No surprise to me either...just the wonderful way he is
_________________
Mike S.
"Mike & T's House Of Steel" (band)
www.houseofsteelband.com |
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Henry Matthews
From:
Texarkana, Ark USA
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Posted 2 Aug 2012 6:07 am
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What few problems I've had with my Zums, Bruce always Johnny on the Spot. Great guy to deal with.
_________________
Henry Matthews
D-10 Magnum, 8 &5, dark rose color
D-10 1974 Emmons cut tail, fat back,rosewood, 8&5
Nashville 112 amp, Fishman Loudbox Performer amp, Hilton pedal, Goodrich pedal,BJS bar, Kyser picks, Live steel Strings. No effects, doodads or stomp boxes. |
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Tony Glassman
From:
The Great Northwest
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Posted 2 Aug 2012 6:45 am
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| Bruce has always been very helpful and accommodating. Zum is second-to-none for customer service. |
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Larry Petree
From:
Bakersfield. Ca. USA
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Posted 2 Aug 2012 6:55 am Bruce
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| I agree with all the posts about Bruce. I have always had help when I needed it from Bruce. He has built three D-10's for me, and all were exactly as I ordered. I hope there is another in my future. |
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Chuck McGill
From:
An hour from Memphis and 2 from Nashville, R.I.P.
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Posted 2 Aug 2012 7:48 am
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Here's the thing I have never bought a guitar from him, just parts and he's
still helpful and nice! Now that's good. Hope to buy a guitar Bruce. They are great. |
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Larry Bressington
From:
Nebraska
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Posted 2 Aug 2012 9:33 am
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That's great service, and hard to come by anymore in any business when it comes to that..You know he's busy too! Well done bruce!
_________________
A.K.A Chappy. |
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CrowBear Schmitt
From:
Ariege, - PairO'knees, - France
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Posted 2 Aug 2012 11:09 am
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Jeff Valentine
From:
Colorado Springs, USA
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Posted 2 Aug 2012 7:29 pm
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The steel guitar world is one of the few places these days where a hand shake and a promise really mean something. I hope that's not a generational phenomena. I'd like to think it will continue to be that way as the younger generation gets older. Hopefully guys like Bruce will help us remember how important those things are.
-Jeff |
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Lynn Stafford
From:
Ridgefield, WA USA
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Posted 3 Aug 2012 11:48 am Bruce Zumsteg
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| Jeff Valentine wrote: |
The steel guitar world is one of the few places these days where a hand shake and a promise really mean something. I hope that's not a generational phenomena. I'd like to think it will continue to be that way as the younger generation gets older. Hopefully guys like Bruce will help us remember how important those things are.
-Jeff |
Amen to that, Jeff.
I couldn't agree more about what's already been said about Bruce as a person and his attention to detail in his workmanship....he's the real deal and you can take that to the bank. Oh, and he's quite a steel picker too. If you haven't heard his latest CD, you owe it to yourself to. Just contact him and buy it...trust me, you'll be real glad you did!
_________________
Best regards,
Lynn Stafford
STEEL GUITAR WEST
http://www.steelguitarwest.com
Steel Guitar Technician (Restoration, Set-up, Service and Repair work)
Previous Emmons Authorized Dealer & Service Technician (original factory is now closed)
ZumSteel Authorized Service Technician
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Joe Goldmark
From:
San Francisco, CA 94131
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Posted 3 Aug 2012 3:45 pm
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I'll chime in about Bruce also. I have two Zums and can't remember the last time there was a major problem. When I had my Emmons' years ago, seemed like I was always underneath them. Bruce is a class act and makes a great steel....but you know that!
Joe |
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Wayne Franco
From:
silverdale, WA. USA
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Posted 3 Aug 2012 8:12 pm I have two Zums also
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I've never had a problem with either of them. Went out and played a gig on the first day I received one of them. Both arrived in perfect order. Nothing to do but play them.
Thanks Bruce |
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Bent Romnes
From:
London,Ontario, Canada
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Posted 3 Aug 2012 9:15 pm
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I called Bruce outa the blue one day. He talked to me for an hour as if I was his next door neighbour.
I'll always remember Bruce.
_________________
BenRom Pedal Steel Guitars
https://www.facebook.com/groups/212050572323614/ |
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Jim Means
From:
Missouri, USA
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Posted 4 Aug 2012 9:52 am
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Ditto on Bruce's service. All it has ever took on what little service I have needed is ONE phone call. He is a gem in the steel guitar family.
Jim in Missouri
_________________
Musicians have to play.....They really have no choice |
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Wally Davis
From:
Belleville, Illinois, USA
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Posted 4 Aug 2012 2:10 pm
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| The best has already been said. Thank you Bruce. |
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