| Author |
Topic: Great Customer Service GFI |
Chuck Blake
From:
West Virginia, USA
|
Posted 23 Jan 2012 12:37 pm |
|
A big shout out to GFI Guitars for their great customer service. I needed a couple of parts for my great SD10 Ultra, I gave GFI a call and was pleased to hear the parts were going to be shipped no charge.
I offered to pay but was immedately told, "NOPE" we're glad to help you out. 
That's what America needs more of good, quality, friendly service.
GFI Guitars, a "stand up company".
Also recently got the same great service Jerry Roller, of Roller Muisc. Another "Stand-up Guy"
Thanks Jerry Roller and GFI Guitars  |
|
|
 |
Quentin Hickey
From:
Nova Scotia, Canada
|
Posted 23 Jan 2012 2:31 pm
|
|
Thumbs up for GFI, have one on order and can't freeking wait!  |
|
|
|
CrowBear Schmitt
From:
Ariege, - PairO'knees, - France
|
Posted 23 Jan 2012 3:31 pm
|
|
i too ordered some parts a while back from GFI for a steeler here
a fellow there named Bob really took good care of things
Top notch !
Jerry's right up there too  |
|
|
|
Norbert Dengler
From:
germany
|
Posted 24 Jan 2012 2:01 pm yep
|
|
| i totally agree, i went to the factory once to have the stainless steel changers installed and bob replaced a lot of parts incl a knee lever for basically free. great guy, great company! |
|
|
|
Larry Robbins
From:
Fort Edward, New York
|
Posted 24 Jan 2012 4:42 pm
|
|
Yup...great steels..great service!
Diggin' mine 
_________________
Twang to the bone! |
|
|
|
David Higginbotham
From:
Lake Charles, Louisiana, USA
|
Posted 24 Jan 2012 5:02 pm
|
|
Bob and Gene are top notch!!!! My main guitar has been a GFI for years and it will be the last guitar I ever part with!!!!
_________________
'92 GFI D-10 8&6, ‘67 Emmons Bolt-On D-10 8&7, Walker preamp, Sarno Tonic preamp, Tubefex, Stewart power amps, Carvin XT tube amp, Webb Cabinets, all vintage JBL’s! |
|
|
|
Thom Ferman
From:
Las Vegas, NV, USA
|
Posted 25 Jan 2012 2:53 pm
|
|
I love mine! Cheap or free parts. I even ordered a replacement pickup thinking I had a shorted winding. Ended up being my own cabling problem. They took the pickup back no questions with full refund. Best customer service ever!! If I ever get another guitar, it'll be a GFI!
_________________
Thom Ferman
---------- |
|
|
|
Charlie Thompson
From:
South Carolina, USA
|
Posted 26 Jan 2012 10:14 am
|
|
| +1 for both GFI and Jerry Roller!! |
|
|
|
