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Topic: Need ProTools help !!! |
Jim Cinney
From:
Tehachapi California, USA
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Posted 21 Nov 2011 9:01 pm |
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| Long story short, PT le 7.4. on mac os x 10.4.6.. error message comes up when opening Pro Tools " unable to locate Digidesign hardware. Make sure your hardware is connected and turned on. click ok when hardware is ready " I have tried several different firewire cables, no luck. also the led on the back of my 002 rack does light up when the fire wire cable is plugged in. I can't launch Pro Tools. also can't launch Digi CoreAudio Manager App. any help is appreciated before I have someone throw the unit off the roof when I yell PULL!!!!!!!!!!!! P.S. I just spent the last 4 hrs uninstalling & re installing pt software & drivers.... |
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Mark van Allen
From:
Watkinsville, Ga. USA
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Posted 21 Nov 2011 9:16 pm
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| Hey, Jim, check to see if the monitor switch will turn off or stays red when powered up... if the 002 works the same as the 003 rack does, there is a possibility that the power supply cable inside the 002 unit has gone bad. I don't know if 002 rack units do that but the 003 was notorious- it's the ribbon cable connecting the power supply to the board inside the unit. It causes the exact problem you're experiencing. Best of luck. |
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Jason Hull
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Posted 22 Nov 2011 3:31 am
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Last edited by Jason Hull on 22 Apr 2012 3:21 am; edited 1 time in total |
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Jim Cinney
From:
Tehachapi California, USA
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Posted 22 Nov 2011 5:43 am
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Thanks for the replys. Mark, the monitor light does light up. Jason, I think I might have burned the fire wire ports, I thought it was ok to hot swap drives. does this damage the ports on the computer, the interface, or both ? I guess I thought wrong.  |
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Mark van Allen
From:
Watkinsville, Ga. USA
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Posted 22 Nov 2011 4:21 pm
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| On the 002- the power supply connector problem results in the monitor light staying on, and it won't go out any longer when you press the switch. |
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Jason Hull
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Posted 23 Nov 2011 3:47 am
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Last edited by Jason Hull on 22 Apr 2012 3:20 am; edited 1 time in total |
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Steve Hinson
From:
Hendersonville Tn USA
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Posted 28 Nov 2011 7:24 am
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| Jim,are you turning on the interface first?This must be done,or you will get that error message every time...and...you must wait for the three faint clicks before turning the computer on... |
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Jim Cinney
From:
Tehachapi California, USA
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Posted 8 Dec 2011 6:24 am
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Thanks to all . Problem is solved, had to re initialize the interface. A friend brought over his laptop, & it recognized the interface. Powered down & back up with my computer & all is well.. saved some dough too....lol .  Thanks again |
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