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Topic: Peterson VS-F repairs? |
John Phinney
From:
Long Beach California, USA
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Posted 18 Apr 2011 8:32 am |
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I had the misfortune of a well lubricated fan insisting on helping me pack up my gear after a recent gig. He accidently knocked my VS-F from the top of my amp onto a hard wood floor while I was putting my psg in the case and now the tuner works with batteries, but not with the power supply.
Anyone gone inside one of these to do a fix or have experience with Peterson's customer service?
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GFI Ultra D-10 8x5/Sarno Freeloader/Telonics volume pedal/Fender Super Six Split Cab with a 1x15 BW |
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Jack Stoner
From:
Kansas City, MO
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Posted 18 Apr 2011 9:21 am
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| Peterson service has been excellent, according to posts on here. Contact them for a return and repair. |
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Larry Robbins
From:
Fort Edward, New York
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Posted 18 Apr 2011 1:13 pm
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Nothing but the best customer service from Peterson..has been my expreience!
my tuner just stopped working on day for no reason..contacted them..they said send it back!...did..they said..seems to work fine..but replaced the tuner anyway just to be sure!!the whole transaction to about a week!! total!! you cant beat that!
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Twang to the bone! |
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John Phinney
From:
Long Beach California, USA
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Posted 18 Apr 2011 1:18 pm
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I just spent a very frustrating last half hour trying to register my tuner on the Peterson website. For some reason it would not confirm my "image code" any of the five times I typed it in after refilling out the form.
Larry - how did you contact them?
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GFI Ultra D-10 8x5/Sarno Freeloader/Telonics volume pedal/Fender Super Six Split Cab with a 1x15 BW |
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CrowBear Schmitt
From:
Ariege, - PairO'knees, - France
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Posted 19 Apr 2011 5:04 am
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Great service indeed from Peterson
contact :
Sue Haslam
peterson ELECTRO-MUSICAL PRODUCTS, INC.
11601 S Mayfield Ave
Alsip, IL 60803
708-388-3311
Fax 708-388-3341
tw@petersonemp.com |
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Larry Robbins
From:
Fort Edward, New York
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Posted 19 Apr 2011 11:20 am
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Hi John,
I called them at 708-338-3311 
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Twang to the bone! |
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John Phinney
From:
Long Beach California, USA
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Posted 19 Apr 2011 12:04 pm
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Thanks guys. I was able to contact Sue at Peterson via email and she was very helpful. Now I hope the turnaround on the repair is around the 2 weeks she said they usually take.
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GFI Ultra D-10 8x5/Sarno Freeloader/Telonics volume pedal/Fender Super Six Split Cab with a 1x15 BW |
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