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Post new topic Many thanks to GFI steel guitars
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Author Topic:  Many thanks to GFI steel guitars
James Maxwell

 

From:
Ohio, USA
Post  Posted 20 Mar 2011 11:08 am    
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I just wanted to drop a line on here and let everyone know of the amazing service I received from Bob and the guys at GFI. They did not just meet my expectations but far exceeded them. I was blown away by the amazing level of customer service demonstrated by this great company. I was having a problem with my steel and did not expect to get much help with it. Not only did they replace the body through their lifetime warranty, they also refunded the shipping costs. On top of all of this, their communication was great and the turn around time was phenomenal. They did an awesome job. My hat is off to you guys, thank you!
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David Higginbotham

 

From:
Lake Charles, Louisiana, USA
Post  Posted 20 Mar 2011 11:44 am    
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They conduct business the way it should be. Great guitars and great service!
_________________
'92 GFI D-10 8&6, ‘67 Emmons Bolt-On D-10 8&7, Walker preamp, Sarno Tonic preamp, Tubefex, Stewart power amps, Carvin XT tube amp, Webb Cabinets, all vintage JBL’s!
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Norbert Dengler


From:
germany
Post  Posted 20 Mar 2011 12:06 pm    
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i agree, been there once and had a great time and got excellent service by bob! Smile
great guy!
i do love my GFI guitar Very Happy
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Frank Estes


From:
Huntsville, AL
Post  Posted 20 Mar 2011 1:23 pm    
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GFI has been the best for me, too. Timely response to E-mails and shipping of parts!

One particular vendor of over-priced "machines" won't even respond to E-mails about serial numbers. It just guarantees that I will not be their customer.


1995 GFI D-10 8+4 #0077
GFI SD-10 3+4 #0777
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Emmett Roch

 

From:
Texas Hill Country
Post  Posted 21 Mar 2011 7:26 pm    
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I've been playing GFI guitars for over a decade now, and one reason is the prompt personal attention Gene and Bob have always given me the few times I needed anything.

Oh, and the guitars play & sound great, are mostly maintenance-free, and no airline in the world has ever been able to damage mine.
_________________
On Earth, as it is in Texas
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Ron Anderson


From:
Keystone Colorado, USA
Post  Posted 21 Mar 2011 7:35 pm    
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I love my GFI and the service is angelic!
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Ray Anderson

 

From:
Jenkins, Kentucky USA
Post  Posted 22 Mar 2011 2:02 pm     GFI Steel Guitars
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Very happy with mine and feel like I've got a quality instrument. With proper care and maintenance will probably be around longer than it's owner. Very Happy
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