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Topic: Emmons - great customer servce |
Tony Glassman
From:
The Great Northwest
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Posted 15 Nov 2010 8:26 pm |
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Spoke w/ Ron and Rebecca last week to special order a S-12 pickup wound to 17.5KΩ. They didn't have any spare 12 string bobbins on hand, so Ron searched through a cache of old parts and found what he needed.
He stopped what he was doing, wound the pickup and I received it one week later. I just put it on my ohmmeter and it reads 17,564 Ω.
With all the recent Emmons-bashing, I felt it worthwhile to again point out the great customer support I always get from Ron and Rebecca  |
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mike nolan
From:
Forest Hills, NY USA
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Posted 15 Nov 2010 10:34 pm
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| That has always been my experience with Emmons. Timely service done right. |
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Nic du Toit
From:
Milnerton, Cape, South Africa
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Posted 16 Nov 2010 2:25 am
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| Quote: |
| He stopped what he was doing, |
Aha....now I know why the delivery date for my order kept on being deferred.
_________________
1970 P/P Emmons D10 flatback 8x5, BJS Bar, J F picks, Peavey Session 500, Telonics pedal. Boss GX700 effects.
Skype : nidutoit |
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Erv Niehaus
From:
Litchfield, MN, USA
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Posted 16 Nov 2010 7:57 am
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| Long live the Lashleys! |
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Jack Ritter
From:
Enid, Oklahoma, USA
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Posted 16 Nov 2010 8:52 am
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I never did have any problem with help and service with Emmons Co. Always the best. jACK
_________________
Zum D10 8x5,rev pre-amp, TC M300, Split 12, n-112, IZZY, Hilton vp, Geo L, BJS Hughey, Live Steel |
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Billy Knowles
From:
Kenansville, N. C. 28349 usa
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Posted 16 Nov 2010 10:47 am Emmons
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Never had any problem with Emmons.
Billy |
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Kirk Eipper
From:
Arroyo Grande, Ca.
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Posted 16 Nov 2010 11:28 am
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Emmons Guitar Co. has always given me great customer service.
_________________
'10 Williams 700 Series SD10 4+5/ '71 Emmons S-10 3+4/ '73 Emmons D-10 8+4/ GK MB 200/ Custom Tommy Huff Cabinets/ Webb 614-E/ Steelseat.com Pak-a-seat/ Magnatone and Fender lap steels/ Cobra Coil bars & Strings/ pod 2.0/ Peterson Tuners/Goodrich V.P./ Boss RV5/Teles and Martins
www.kirkeipper.com |
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Mike Archer
From:
church hill tn
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Posted 16 Nov 2010 12:22 pm emmons guitar co
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ive always gotten good service from the emmons folks
the parts were always right
and they were nice all the way
got the parts within a few days
all in all they did great for me
Mike |
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Buddy Castleberry
From:
HAWKINSVILLE GA USA - R.I.P.
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Posted 16 Nov 2010 3:44 pm
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RON HAS ALWAYS GIVE ME GREAT SERVICE
EVEN TAKES TIME TO ANSWER DUMB QUESTIONS
SOLVE MY PROBLEMS |
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Shorty Smith
From:
Columbus, Georgia, USA
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Posted 16 Nov 2010 6:14 pm
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| Always had great service from Emmons for 30 years, Shorty |
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Stuart Legg
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Posted 16 Nov 2010 7:22 pm
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Do I have to be invited to this toast or can anybody testify.
Never had a problem with the Emmons company. Never will. As long as there is a Sho-Bud on the planet. |
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Erv Niehaus
From:
Litchfield, MN, USA
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Posted 17 Nov 2010 7:43 am
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Stuart,
Next time, please wait to be invited.  |
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Herb Steiner
From:
Briarcliff TX 78669, pop. 2,064
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Posted 17 Nov 2010 8:04 am
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| Stuart Legg wrote: |
Do I have to be invited to this toast or can anybody testify.
Never had a problem with the Emmons company. Never will. As long as there is a Sho-Bud on the planet. |
I was wondering how long it would take to have this thread turned into a pissing match.
Some folks just can't seem to leave a compliment unchallenged, can they? |
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Jack Ritter
From:
Enid, Oklahoma, USA
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Posted 17 Nov 2010 8:42 am
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I was taught at an early age if you can't say something nice, just keep your mouth shut. Jack
_________________
Zum D10 8x5,rev pre-amp, TC M300, Split 12, n-112, IZZY, Hilton vp, Geo L, BJS Hughey, Live Steel |
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Larry Moore
From:
Hampton, Ga. USA
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Posted 17 Nov 2010 8:56 am Emmons Co
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I also just had a wonderful experince with the Lashley's.
I spent the day with Ron he changed some pedals on my Legrande II & the fretboards also + I took a friends Steel up there and He worked on his Guitar also.
I have never had any problems with the Lashley's Ron or Rebecca or Bobbie
Thanks Emmons Co.
Larry |
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Ben Lawson
From:
Brooksville Florida
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Posted 17 Nov 2010 10:29 am
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| I have to agree that the Lashley's have taken great care to make sure I got good service. Rebecca called me several times to make sure my order was OK. My '77 P/P is all Emmons and it'll stay that way until I'm long gone. |
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Stuart Legg
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Posted 21 Nov 2010 9:52 am
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Herb I'm a little late but happy 63rd.
I didn't catch whether you received good service or not from reading your reply.
Great advise Jack but I don't think you used it on me.
Last edited by Stuart Legg on 21 Nov 2010 10:06 am; edited 1 time in total |
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Herb Steiner
From:
Briarcliff TX 78669, pop. 2,064
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Posted 21 Nov 2010 10:05 am
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I've played Emmons guitars for almost 30 years and have ordered parts from the company numerous times and had several pickups rewound, and always with the same level of service - excellent.
I also know that no company can make everyone happy all the time, nor are they immune from making mistakes.
_________________
My rig: Infinity and Telonics.
Son, we live in a world with walls, and those walls have to be guarded by men with steel guitars. Who's gonna do it? You? You, Lt. Weinberg? |
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Charles Curtis
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Posted 21 Nov 2010 3:14 pm
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| Ive had fantastic service with Emmons Co since 1968; never any problems. |
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Lynn Stafford
From:
Ridgefield, WA USA
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Posted 21 Nov 2010 3:16 pm
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| Herb Steiner wrote: |
| I've played Emmons guitars for almost 30 years and have ordered parts from the company numerous times and had several pickups rewound, and always with the same level of service - excellent. |
Same with me! I've never personally had any problems dealing with the Emmons Guitar Co. I've just recently become an Authorized Dealer, so I've gotten to know the Lashleys even better than I had before. They try very hard to please and both of them, as well as Rebecca's mom Bobbie put in lots of long hours there.
_________________
Best regards,
Lynn Stafford
STEEL GUITAR WEST
http://www.steelguitarwest.com
Steel Guitar Technician (Restoration, Set-up, Service and Repair work)
Previous Emmons Authorized Dealer & Service Technician (original factory is now closed)
ZumSteel Authorized Service Technician
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Eric West
From:
Portland, Oregon, USA, R.I.P.
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Posted 21 Nov 2010 3:30 pm
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Never had a problem with the Emmons company either.
Never will.
"The results portrayed in this advertisement are not typical, and you should not expect them in your individual case"
EJL
Last edited by Eric West on 27 Nov 2010 9:16 am; edited 1 time in total |
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John McGuire
From:
Swansea,Illinois, USA
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Posted 22 Nov 2010 5:33 pm
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| I also have never had a bad experience with the 15 to 20 orders I have placed with them. |
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Gary Preston
From:
Columbus, Ohio, USA
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Posted 22 Nov 2010 5:43 pm
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| I hope this thread gets closed before it gets ugly |
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Nick Reed
From:
Russellville, KY USA
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Posted 22 Nov 2010 6:36 pm
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I'm personaly glad to see something positive being said about the Emmons company as well. They still make the very finest pedal steel guitars in the world.
Nick |
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Gary Preston
From:
Columbus, Ohio, USA
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Posted 22 Nov 2010 6:55 pm
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| I like mine also . |
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